Surgery Scheduler

JOB SUMMARY - Surgery Scheduler (Full Time)
Under the direction of the Business Office Manager, the Scheduler is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors' offices and Operating Room staff.

Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful customer service encounters or programs.

Duties and Responsibilities

Sets priorities and organizes work.

Schedules patient procedures to ensure efficient and accurate processing of information, including procedures in the operating room, GI lab, and arrangements for 23‑hour stay.

Coordinates with anesthesia groups to confirm scheduling for coverage.

Accurately uses procedure codes to ensure proper billing.

Verifies information entered into the system is correct (e.g., spelling of name, DOB, gender, insurance information).

Ensures all necessary paperwork for any patient addition is received by the appropriate staff.

Communicates changes to schedule to appropriate staff.

Ensures all required fields in Advantx are completed.

Works closely with OR director to avoid equipment or supply conflicts.

Alerts administration when new doctors or procedures are scheduled.

Cross‑trains with other areas.

Completes consents and ensures accuracy before submitting to the chart builder.

Promotes positive relationships with scheduling coordinators, physicians, and nursing staff throughout the scheduling process.

Other duties as assigned.

Required Skills

Minimum 1–2 years of hospital or medical office experience.

Ability to communicate verbally and non‑verbally in a professional manner.

Ability to use time wisely in preparing the work area to meet a high‑paced demand.

Show a genuine desire to work and improve the hospital as a whole.

Professional appearance.

Strong medical terminology knowledge.

Excellent phone etiquette and exceptional customer service skills.

Education, Training and Experience Requirements

High School Diploma required.

Benefits
Our competitive salary and benefits package includes medical and dental insurance, 401(k), paid time off and life insurance.

Hourly Range: $24.00 – $27.00 (based on years of experience)

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