Remote Tech Support Specialist (Windows & Hardware)

PipeTech Software in Grand Rapids, Michigan, is seeking a Technical Support representative to provide customer support for their software and hardware products. The ideal candidate will have at least 2 years of support experience, strong communication skills, and a troubleshooting mindset. Responsibilities include troubleshooting customer issues, documenting interactions, and collaborating with internal teams. Competitive compensation and benefits such as healthcare and a 401(k) plan are offered. Remote flexibility is available, with encouragement for Michigan office-based candidates.
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