Surgery/Special Unit Coordinator – Cardiovascular Medicine
Cleveland Clinic, Cleveland, OH, United States
Overview
Join Cleveland Clinic’s Heart, Vascular & Thoracic Institute and become a part of one of the most respected healthcare organizations in the world. Cleveland Clinic has been recognized as one of the top hospitals in the country for cardiac care. The Heart, Vascular & Thoracic Institute cares for patients with a variety of heart, vascular and thoracic diseases and provides the highest level of patient care, innovative treatments and a welcoming environment to all.
Cleveland Clinic's Miller Family Heart, Vascular & Thoracic Institute is a leader in the heart field. Its long history of innovations, from the first cardiac catheterization to new diagnostic imaging approaches and treatments for heart disease, provides a legacy of excellence in patient care, research and education. Cleveland Clinic's Tomsich Family Department of Cardiovascular Medicine has physicians in every cardiovascular specialty working to offer the latest medications and interventional heart disease procedures. The end result — better heart care outcomes for our patients.
A caregiver in this position works from 8:00AM—4:30PM.
Responsibilities
Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data.
Validate patient physician information and ensures accurate collection.
Identify patients in need of financial counseling to ensure appropriate payment of services.
Triage appointments, based on diagnosis, patient preferences and physician specialty.
Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians.
Perform scheduling both intra- and inter-departmentally as requested by physician orders.
Receive orders and processes as indicated by provider and schedules according to protocol.
Ensure accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.).
Serve as liaison with admitting office regarding hospital reservations.
Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity.
Communicate with patients and their families to provide detailed instructions, directions and resources available.
Minimum Qualifications
High School Diploma or GED
Two years of related experience in an area that provides broad knowledge of medical terminology that includes patient registration, patient billing, insurance processing or appointment/operating room scheduling OR three years of customer service concierge experience
Proficient in personal computers (PC) and general knowledge of PC-based systems and software
Preferred Qualifications
Working knowledge of computerized appointment/OR scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access
In-depth knowledge of medical terminology and/or CPT/ICD coding
Knowledge of Microsoft Word and Excel applications
Physical Requirements
Requires frequent standing, walking and sitting for extended periods of time.
Lifting and carrying up to 25 lbs.
Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital.
Normal or corrected vision.
Personal Protective Equipment
Follows standard precautions using personal protective equipment as required.
Pay Range
Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
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Join Cleveland Clinic’s Heart, Vascular & Thoracic Institute and become a part of one of the most respected healthcare organizations in the world. Cleveland Clinic has been recognized as one of the top hospitals in the country for cardiac care. The Heart, Vascular & Thoracic Institute cares for patients with a variety of heart, vascular and thoracic diseases and provides the highest level of patient care, innovative treatments and a welcoming environment to all.
Cleveland Clinic's Miller Family Heart, Vascular & Thoracic Institute is a leader in the heart field. Its long history of innovations, from the first cardiac catheterization to new diagnostic imaging approaches and treatments for heart disease, provides a legacy of excellence in patient care, research and education. Cleveland Clinic's Tomsich Family Department of Cardiovascular Medicine has physicians in every cardiovascular specialty working to offer the latest medications and interventional heart disease procedures. The end result — better heart care outcomes for our patients.
A caregiver in this position works from 8:00AM—4:30PM.
Responsibilities
Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data.
Validate patient physician information and ensures accurate collection.
Identify patients in need of financial counseling to ensure appropriate payment of services.
Triage appointments, based on diagnosis, patient preferences and physician specialty.
Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians.
Perform scheduling both intra- and inter-departmentally as requested by physician orders.
Receive orders and processes as indicated by provider and schedules according to protocol.
Ensure accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.).
Serve as liaison with admitting office regarding hospital reservations.
Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity.
Communicate with patients and their families to provide detailed instructions, directions and resources available.
Minimum Qualifications
High School Diploma or GED
Two years of related experience in an area that provides broad knowledge of medical terminology that includes patient registration, patient billing, insurance processing or appointment/operating room scheduling OR three years of customer service concierge experience
Proficient in personal computers (PC) and general knowledge of PC-based systems and software
Preferred Qualifications
Working knowledge of computerized appointment/OR scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access
In-depth knowledge of medical terminology and/or CPT/ICD coding
Knowledge of Microsoft Word and Excel applications
Physical Requirements
Requires frequent standing, walking and sitting for extended periods of time.
Lifting and carrying up to 25 lbs.
Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital.
Normal or corrected vision.
Personal Protective Equipment
Follows standard precautions using personal protective equipment as required.
Pay Range
Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
#J-18808-Ljbffr