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Back In Motion Old Town - Front Office Coordinator

Alliance Physical Therapy Partners, Old Town, ME, United States


Our partners are locally led, community-rooted, and driven by clinicians who know their patients best . Whether you’re still in school or are looking to start and lead your own clinic, Alliance has an opportunity for you.

Our Open Positions
Old Town, ME

Back in Motion PT, an Alliance Physical Therapy Partner, is looking for a full-time Front Office Coordinator to join our team!

Summary
The Front Office Coordinator is the initial point of contact with patients and is the administrative support person for the outpatient clinic. This position acts as the liaison between the clinic staff and patients and is responsible for being able to communicate company policies, procedures, and insurance information effectively and professionally. The position is responsible for following all compliance, Medicare, and HIPAA policies.

Essential Duties and Responsibilities

Complete daily general office and administrative duties

Oversee the collect of required insurance co-payments and patient registration, as well as document and reconcile daily schedule

Provide outstanding and professional customer service to ensure efficiency and promote a positive patient experience

Verify insurance benefits

Monitor incoming phone calls and clinic visitors to ensure accurate, timely, and positive clinic communication, facilitation, and presentation

This list of duties is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that senior management may deem necessary.
Qualifications/Skills

Basic computer skills including proficiency with Microsoft Office and Outlook.

High School Diploma or GED required

Two years of experience in a medical office, customer service, or other similar business setting preferred.

Ability to communicate effectively and professionally with a wide variety of people.

Strong organizational skills with attention to detail and accuracy.

Ability to handle multiple tasks in a very busy environment.

Physical Demands

The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.

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