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Overnight Bell Attendant

Fortiuscap, Vail, CO, United States


Overnight Bell Attendant
About the role:
This is an overnight position. The Overnight Bell Attendant is a central part of the Guest Services Team. Greets all incoming visitors with a smile and friendly attitude. Assist guests with luggage during arrival and departure, makes necessary deliveries to and pick up from guest rooms, transports guest and hotel packages and parcels. Candidate must be able to drive both manual and automatic vehicles and lift/carry heavy items. This position is responsible for early morning newspaper delivery and shoeshine requests. The Overnight Bell Attendant will also assist with Room Service Orders and gas up/clean the company vehicles.

What you will do:

Must be able to work overnightand follow proper protocolin the overnight hours of hotel operation.

Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive.

Valet guest vehicles in the garage and retrieve when requested.

Maintains proper records of stored luggage, packagedeliveriesand pick-ups in compliance with Four Seasons Standards.

Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.

Helps resolve customer complaints,assistsguests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.

Will complete any tasks of a Doorman, Bellman, ValetDriveror House car Attendant. Greet all guests with a smile and offer them assistance.

Assistovernight MOD withguestsrequests.

Works harmoniously and professionally with co-workers and supervisors.

Performs duties related to guests and residents’ seasonal equipment storage or delivery of ski equipment and mountain bikesand related gear.

Performs errands for guests and the hotel that may require local travel off the hotel property.

What you bring:

Minimum2+yearsofexperiencein a similar role,in a luxury hotel settingpreferred.

Must be able to work overnight shifts.

Possession of a currentUSdriver’slicense and proof of clean driving record.Comfortable drivinga variety of vehicles including manual transmissionsrequired.

Requiresthe ability to multi-task on several items at once.

Must be able to stand/walk for up to eight hours per shift.

The ability to move luggage carts weighing up to 200lbs as well as the ability to lift and carry boxes up to 100lbsrequired.

This role has direct contact with guests and as such,good communicationskills are a necessity.

Fluency in English isrequiredfor thislocationand this job requires applicants to have current work authorization in the in the United States. Ability to speak Spanisha plus.

What we offer:

Wage is $23.49per hour +gratuities

Winter Season Lifestyle Benefit

Merchant Pass Available

401k participation with company matchingprogram

Competitive Benefits: Medical, Dental and Life Insurance

Discounted travel with discounted F& B and Spa Services at Four Seasons Hotels and Resorts Worldwide.

Employee Cafeteria available for meals

Be yourself and become a member of a work family that cares about you and invests in your development.

Elevateyour craft here and abroad!

Employee engagement at alllevels;Where your thoughts and ideas are not only heard but actioned.

Schedule & Hours:
This is a full-time position. A successful candidate will have the ability to workovernight, weekends, and holidays.

Four Seasons is an Equal Opportunity, Affi­… Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website – https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

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