Guest Reservation Concierge - Four Diamond Service

Infor is seeking a Customer Service Representative in Temecula, California to provide 4-Diamond level service at Pechanga Resort and Casino. Responsibilities include handling room reservations, dining options, and spa treatments while maintaining a positive experience for guests. Candidates should have a high school diploma or GED, excellent communication skills, and experience in customer service. Position demands proficiency in hotel management software and adherence to service standards. This role plays a crucial part in enhancing guest satisfaction and loyalty.
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