Technical Support Analyst — 24/7 IT Help Desk

Academy Sports + Outdoors is seeking a dedicated Technical Support Representative to provide exceptional support for internal users. The ideal candidate will have at least 3 years of hands-on systems support experience and strong problem-solving abilities. Responsibilities include troubleshooting hardware and software issues, assisting end users, and providing excellent customer service around the clock. Candidates should have a high school diploma, with a preference for a bachelor's degree and relevant certifications. This role requires effective communication and organizational skills, in a supportive team environment.
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