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ServiceNow Developer

Guidehouse, Boston, MA, United States


Job Family
SAAS/PAAS/Cloud Application Development, SAAS/PAAS/Cloud Consulting, Software Development & Support

Travel Required
Up to 25%

Clearance Required
Ability to Obtain Public Trust

What You Will Do

Help translate complex business requirements into technical designs and solutions using ServiceNow.

Lead the development of ServiceNow applications, ensuring alignment with business objectives and best practices.

Provide technical expertise and guidance to other ServiceNow developers.

Develop, configure, and enhance ServiceNow applications.

Stay current with ServiceNow products, features, and industry trends to drive innovation.

Conduct technical assessments and provide recommendations for improving existing ServiceNow implementations.

Conduct reviews of functionality developed by ServiceNow development team and perform unit, system, and integration testing.

Debug and fix technical problems.

Support the development of detailed technical and functional documentation.

Provide demonstrations of developed applications to product owners and end users.

Participate in platform upgrade activities, including regression testing and reconfiguration.

Ensure the security, scalability, and maintainability of ServiceNow solutions.

What You Will Need

Must be able to OBTAIN and MAINTAIN a Federal or DHS \"PUBLIC TRUST\"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.

US Citizenship is contractually required for this role.

Minimum of THREE (3) years of professional experience.

Ability to commute to client or corporate offices depending on the need up to 3 times per week.

A bachelor's Degree is required.

Experience with Software Development Lifecycle methodologies, deliverables, and controls.

Excellent verbal and written communication skills.

Expertise in ServiceNow Modules such as GRC, SPM, and ITSM, as well as with App Engine and Scoped Apps.

Experience with web services integration, specifically Mid-Server, SOAP, and REST, preferred.

Strong experience with scripting (JavaScript, Glide, AngularJS), Flow Designer, and IntegrationHub.

Experience working in an Agile environment.

Strong analytical, problem-solving skills.

Ability to work effectively in a team environment.

Strong interpersonal skills with the ability to build and establish rapport with a diverse array of people at all levels.

Ability to self‑direct, prioritize, and manage multiple tasks and demands.

Heightened attention to detail when developing technical solutions.

What Would Be Nice To Have

Experience with ServiceNow automated testing framework (ATF).

Ability to commute to client or corporate offices within the Washington, DC metropolitan area 2-3 days per week.

Bachelor's degree in Computer Science. Information Technology or Business.

ServiceNow certifications (e.g., CSA, CIS, CAD)

Experience with web services integration, specifically Mid-Server, SOAP, and REST preferred.

Agile, SCRUM or SAFe certifications.

General understanding of financial management aspects (i.e., financial operations, financial innovation, internal control, risk management, etc.), particularly in a federal environment.

Candidates with an ACTIVE \"SECRET\" or higher-level clearance are preferred.

Salary
The annual salary range for this position is $85,000.00-$141,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

Benefits

Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time & Company Paid Holidays

Parental Leave

401(k) Retirement Plan

Group Term Life and Travel Assistance

Voluntary Life and AD&D Insurance

Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

Transit and Parking Commuter Benefits

Short-Term & Long-Term Disability

Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

Employee Referral Program

Corporate Sponsored Events & Community Outreach

Care.com annual membership

Employee Assistance Program

Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

Position may be eligible for a discretionary variable incentive bonus

EEO and Legal Statements
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

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