Digital & AI Experience Intern, Customer Success
NetApp, Morrisville, NC, United States
Overview
Own Every Moment at NetApp. At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.
Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins.
Job Summary
The Digital & AI Experience Intern will play a key role in advancing the Customer Success organization’s transformation toward AI‑scaled operations and digitally driven value delivery. This role is designed for a curious, analytical intern interested in how AI and cloud technologies reshape the customer lifecycle at scale. In this role, you will contribute to initiatives that explore hybrid AI and hybrid cloud use cases across the end-to-end customer journey, develop frameworks to quantify customer value and outcomes, and support programs that move the organization from reactive support to proactive, insight-led value creation. You’ll collaborate closely with cross-functional teams across Customer Success, Technology, and Strategy, gaining hands‑on exposure to enterprise AI strategy within a $2.6B post‑sales organization. This internship offers a unique opportunity to combine strategy, analytics, and emerging technology while making a tangible impact on how customers experience value through digital and AI innovation.
Who You Are
You’re curious and analytical — you enjoy turning fuzzy problems into structured insights and recommendations
You’re comfortable learning fast, asking great questions, and navigating ambiguity while still driving toward outcomes
You’re a strong collaborator and communicator who can partner across teams to move work forward
Must be local to our SJC, CA office
Education
Must be enrolled in an educational or professional program through summer 2026 or later.
Compensation and Benefits
Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.
Work Environment
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why You'll Thrive at NetApp
At NetApp, you won’t wait for the perfect moment—you’ll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Our Culture
We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed — they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment – make your next move your best one. Apply now.
#J-18808-Ljbffr
Own Every Moment at NetApp. At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.
Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins.
Job Summary
The Digital & AI Experience Intern will play a key role in advancing the Customer Success organization’s transformation toward AI‑scaled operations and digitally driven value delivery. This role is designed for a curious, analytical intern interested in how AI and cloud technologies reshape the customer lifecycle at scale. In this role, you will contribute to initiatives that explore hybrid AI and hybrid cloud use cases across the end-to-end customer journey, develop frameworks to quantify customer value and outcomes, and support programs that move the organization from reactive support to proactive, insight-led value creation. You’ll collaborate closely with cross-functional teams across Customer Success, Technology, and Strategy, gaining hands‑on exposure to enterprise AI strategy within a $2.6B post‑sales organization. This internship offers a unique opportunity to combine strategy, analytics, and emerging technology while making a tangible impact on how customers experience value through digital and AI innovation.
Who You Are
You’re curious and analytical — you enjoy turning fuzzy problems into structured insights and recommendations
You’re comfortable learning fast, asking great questions, and navigating ambiguity while still driving toward outcomes
You’re a strong collaborator and communicator who can partner across teams to move work forward
Must be local to our SJC, CA office
Education
Must be enrolled in an educational or professional program through summer 2026 or later.
Compensation and Benefits
Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.
Work Environment
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why You'll Thrive at NetApp
At NetApp, you won’t wait for the perfect moment—you’ll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Our Culture
We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed — they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment – make your next move your best one. Apply now.
#J-18808-Ljbffr