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Career Navigator II - NCWorks - Alamance County

Goodwill Industries of Northwest NC, Burlington, NC, United States


Career Navigator II
Career Navigator II is the face of our mission at Goodwill, assisting program participants seeking economic mobility. They develop career plans and set goals with clear objectives around education, training, employment, and resources. The Career Navigator II also participates in community events, partners with like-minded organizations, and serves as a conduit to barrier mitigation.

Key Job Responsibilities

Works closely with individuals who are seeking economic mobility.

Develops career plans, sets goals with clear objectives around education and training, employment, and resources.

Utilizes and navigates NCWorks database and inputs career plans and data into systems.

Assists with career portfolio services such as writing resumes and cover letters, and helping with LinkedIn profiles.

Participates in community outreach such as job fairs and career fairs to help individuals understand what resources are available to them.

Provides individuals referrals to other resources and organizations.

Responsible for appropriating federal funds that supports individuals receiving services through Workforce Innovation and Opportunity Act programs.

Provides documentation and reconciliation of those funds on a monthly basis.

Education
Associate's degree, or minimum of 1-2 years' experience in lieu of degree required.

Essential Skills & Abilities

1-2 years of experience in similar role.

Excellent customer service skills.

Intermediate computer skills required.

Ability to multi-task.

Excellent communication skills—both written and verbal.

Excellent critical thinking and time management skills.

Must understand other organization’s policies.

Must be an active listener and have excellent soft skills.

Excellent organizational skills and understanding of deadlines.

Requires specialized training and background clearance.Understanding of HIPPA and the importance of confidentiality.

Must be able to travel over 75%, as needed.

Benefits
Goodwill offers the following benefits to all employees:

Paid Time Off (PTO)

Money Purchase Pension Plan

403(b) Retirement Savings Plan

Employee Assistance Program

Free Telehealth

Employee Referral Program

Quarterly Incentive Programs (for all retail positions)

Corporate Discount Programs

In addition, full-time team members working 30 or more hours per week receive:

Medical Insurance

Prescription Coverage

Dental and Vision Coverage

Flex Spending Accounts (Medical and Dependent Care)

Short & Long-Term Disability

Life Insurance

Tuition Reimbursement

EOE. E-Verify Employer.

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