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Insurance Verification Assistant

Inside Higher Ed, Columbus, OH, United States


Job Title:

Insurance Verification Assistant

Department:

James | Precert and Financial Counseling

Job Description
The Pre-Certification coordinator is responsible for understanding and verifying benefits for Outpatient, Inpatient, and Ambulatory Surgery Services as well as obtaining prior authorization for visits, procedures, and hospitalizations, pre-approval, PCP referrals, and predeterminations for all electively scheduled admissions and outpatient surgeries and other designated outpatient visits. In addition, the analyst will at times contact patients/families to ascertain additional demographic and insurance information essential to the authorization processes while also informing patients of co‑pays that will be due.

Minimum Education Required
Per Classified Civil Service Specifications.

Required Qualifications

High School Diploma or GED.

PC knowledge and strong interpersonal, verbal, and written communication skills.

Minimum 6 months experience in customer service or a healthcare environment.

Preferred Qualifications

Associate's Degree and at least 1 year of experience in a Patient Revenue role at OSUWMC.

Experience with medical terminology and payer requirements.

Experience with Windows, Excel, and intranet/internet navigation tools as well as system content.

Demonstrated ability to work in multiple databases and software applications; experience using automated databases for management and reporting.

Ability to work in a self‑directed manner while interacting with consumers, physicians, and all medical center faculty and staff.

Ability to communicate clearly with the health care team.

Career Roadmap

FUNCTION: Finance

SUB‑FUNCTION: Revenue Cycle Pre‑certification

CAREER BAND: Individual Contributor - Technical

CAREER LEVEL: T1

Additional Information

Location: Remote

Position Type: Regular

Scheduled Hours: 40

Shift: First Shift

Background Check
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post‑offer process.

Equal Opportunity Employer
The university is an equal opportunity employer, including veterans and disability.

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