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Residential Counselor - Young Adult Population - weekends overnight shift

Community Teamwork, Lowell, MA, United States


Residential Counselor - Young Adult Population - weekends overnight shift: every Saturday and every Sunday 12AM-8AM
Pay Range $20.59 - $21.21 per hour + eligible for $3.00 per hour shift differential for working overnight shifts

Company Overview
Community Teamwork is a private non‑profit organization located in Lowell MA. We employee over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.

Position Summary
We have an opening for an individual to work in our Young Adult Shelter Staff program. Residential Counselors are responsible for working closely with young adult (ages 18‑24) clients in a congregate emergency residential shelter site to provide life skills support to individuals who are staying at the shelter. This position also provides oversight of site operations, which includes enforcing safety measures, program rules, and expectations using a trauma‑informed and client centered approach.

Essential Functions and Responsibilities

Assist with screening, intake activities and orientation of new clients into the shelter program

Provide guidance and information to clients regarding the daily activity schedule, house rules, and policies

Ability to adhere to and enforce program rules policies and procedures

Oversee security and safety

Complete housekeeping duties

Ensure daily chores are completed

Provide emergency crisis management to individuals

Uphold the values of CTI - Equity, Integrity, Compassion

The duties listed above are representative of the work performed. Other related duties may be assigned.

Qualifications

High School Diploma or equivalent education

Excellent customer service, organizational, interpersonal, oral and written communication skills

Excellent crisis management skills

Proficient computer skills in basic computer software and data collection

Experience working with vulnerable populations

Good attention to detail

Reliable transportation

Preferred Qualifications

1 year of previous experience working with individuals in need of social services (preferably low‑income individuals)

Young Adult population experience

Experience in youth programming

Demonstrated experience supporting underrepresented communities

Bilingual skills

Benefit Information
At Community Teamwork, our employees enjoy best‑in‑class benefits to support their physical, financial and emotional wellness. We offer:

Paid sick leave

Career advancement and professional development

5% contribution to your 401K retirement plan whether you participate on your own or not

Great coworkers and a great mission with an outstanding Community Action Agency

Equal Opportunity Employer - Vets/Disabled

This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.

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