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Chargeback & Accounts Receivable Specialist

Hydrapeak, Edison, NJ, United States


Overview
Accounts Receivable Specialist (In-Office | NetSuite Required)

Location: 86 Mayfield Ave, Edison, NJ

Position Overview
Hydrapeak is seeking an experienced Accounts Receivable Specialist to manage and optimize our receivables process across major retail and independent accounts. This role is responsible for maintaining accurate records, driving timely collections, and resolving discrepancies efficiently. The ideal candidate has strong experience with NetSuite and a proven background handling receivables for large retail accounts such as TJ Maxx, CVS, or similar.

Key Responsibilities

Manage full-cycle accounts receivable, including invoicing, collections, and cash application

Monitor aging reports and follow up on past-due balances

Handle retailer chargebacks, deductions, and compliance issues

Communicate with customer AP departments regarding open invoices

Investigate and resolve discrepancies and short payments

Reconcile accounts and maintain accurate records in NetSuite

Collaborate with internal teams to resolve billing issues

Maintain detailed documentation of all transactions and communications

Provide regular reporting on AR status and collection progress

Required Qualifications

Minimum 4+ years of Accounts Receivable experience

Strong hands-on experience with NetSuite (required)

Direct experience working with major retail accounts

Proven experience handling chargebacks and deductions

Strong communication and follow-up skills

High attention to detail and organizational ability

Preferred Qualifications

Experience with EDI platforms (e.g., SPS Commerce)

Background in wholesale, manufacturing, or consumer products

Proficiency in Microsoft Excel

Why Join Hydrapeak

Direct impact on company cash flow and operations

High-visibility role working across departments

Collaborative and fast-paced environment

Opportunity to grow within a rapidly expanding company

To Apply
Please submit your resume and relevant experience for consideration.

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