Communications Technician
University of Southern Mississippi, Hattiesburg, MS, United States
The University of Southern Mississippi is currently accepting applications for the position of Communications Technician .
Location: Hattiesburg, MS 39406-0001, United States
Salary Range: $15.82 - $18.61
Job Summary
Install, maintain, and troubleshoot local area networks, voice and data endpoints, cabling plants, and communication rooms. Analyze and fix network-related problems reported by users.
Primary Duties and Responsibilities
Activate network and telephone jacks, configuring network switches and analog voice gateways as needed.
Provide tier two support for network, telephony, and IP video infrastructures, including monitoring, troubleshooting, installation, and maintenance.
Perform moves, adds, and changes of communication endpoints using the work order support system.
Assist network/telephony administrators and engineers in resolving complex voice and data communications issues within the enterprise network.
Maintain documentation of network and telephone jacks, endpoints, e911 locations, and inside and outside cable plants.
Maintain and increase technical knowledge through coursework, workshops, seminars, readings, and cross‑training with other team members.
Perform other duties as assigned.
Minimum Qualifications
Two years of college or vocational/technical school in Information Technology, Computer Communications, or a related field.
Two years of related experience (directly related experience may be substituted for the education requirement on a year‑for‑year basis).
Valid driver’s license required for traveling to offices located off the main campus.
Knowledge, Skills & Abilities
Excellent communication skills, both verbal and written.
Strong problem‑solving and analytical skills.
Knowledge of network management tools and hardware configuration software.
Proficiency with Microsoft Office 365.
Strong organizational skills.
Knowledge of the standard desktop operating systems.
Preferred Qualifications
Bachelor's Degree from an accredited college or university in Information Technology or an IT related field.
Active Cisco Certified Network Associate (CCNA) certification.
The University of Southern Mississippi is an equal opportunity employer, and all qualified applicants will receive consideration for employment. EOE/VETS/DISABILITY.
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Location: Hattiesburg, MS 39406-0001, United States
Salary Range: $15.82 - $18.61
Job Summary
Install, maintain, and troubleshoot local area networks, voice and data endpoints, cabling plants, and communication rooms. Analyze and fix network-related problems reported by users.
Primary Duties and Responsibilities
Activate network and telephone jacks, configuring network switches and analog voice gateways as needed.
Provide tier two support for network, telephony, and IP video infrastructures, including monitoring, troubleshooting, installation, and maintenance.
Perform moves, adds, and changes of communication endpoints using the work order support system.
Assist network/telephony administrators and engineers in resolving complex voice and data communications issues within the enterprise network.
Maintain documentation of network and telephone jacks, endpoints, e911 locations, and inside and outside cable plants.
Maintain and increase technical knowledge through coursework, workshops, seminars, readings, and cross‑training with other team members.
Perform other duties as assigned.
Minimum Qualifications
Two years of college or vocational/technical school in Information Technology, Computer Communications, or a related field.
Two years of related experience (directly related experience may be substituted for the education requirement on a year‑for‑year basis).
Valid driver’s license required for traveling to offices located off the main campus.
Knowledge, Skills & Abilities
Excellent communication skills, both verbal and written.
Strong problem‑solving and analytical skills.
Knowledge of network management tools and hardware configuration software.
Proficiency with Microsoft Office 365.
Strong organizational skills.
Knowledge of the standard desktop operating systems.
Preferred Qualifications
Bachelor's Degree from an accredited college or university in Information Technology or an IT related field.
Active Cisco Certified Network Associate (CCNA) certification.
The University of Southern Mississippi is an equal opportunity employer, and all qualified applicants will receive consideration for employment. EOE/VETS/DISABILITY.
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