Lactation Counselor - Part time
Mecklenburg County Government, Charlotte, NC, United States
Lactation Counselor - Part time
WIC (Women, Infants and Children)
Please apply by May 7, 2026
Hiring Range:
$25.06 - $32.90/hour
This is an exempt (salaried) position
Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.
This role is on-site 5 days a week.
Part-time (20 hrs/week) with flexible times depending on shift need Monday–Friday, 8 a.m. to 5 p.m.
“Follow Your Calling, Find Your Career”
Position Summary
Provide consultation and emotional support for pregnant women and new mothers who are currently breastfeeding or plan to do so. This position, under general supervision, is responsible for providing lactation counseling services through various channels associated with the Women, Infants, and Children (WIC) program.
Essential Functions
Provide lactation education, counseling, support and consistent follow‑up contacts with clients during pregnancy, pre‑ and post‑birth, and throughout the lactation process
Schedule client appointments; coordinate intakes and transfers; assess income and residence for WIC certification; and maintain proper chart documentation
Obtain and document client anthropometric measures, including hemoglobin / hematocrit, and health history accurately
Counsel program‑approved clients who are pregnant and/or breastfeeding
Evaluate, log and maintain appropriate documentation of breastfeeding equipment and supply issuance
Provide general lactation information and support to new mothers
Educate mothers on how to prevent and handle common concerns
Make referrals to other agencies as needed and keep accurate records of all contacts with mothers and their families
Be available outside of normal clinic hours
Respond in cases of urgent and/or emergent events that require public health interventions. Employees may be trained for and assigned duties unrelated to their regular work; work outside normal business hours and workdays and/or in a different work location may be required. Emergency events include, but are not limited to, communicable disease outbreaks, severe weather situations (e.g. snow or ice storms, tornados, hurricanes), natural disasters (e.g. earthquakes), fire, or power outages, and acts of terrorism.
Minimum Qualifications
Experience: Minimum of two years of directly related experience
Education: High School Diploma or equivalent
Combination of relevant education and relevant experience accepted?: N/A
Licenses and Certifications
Satisfactory completion of state approved Lactation Peer Counseling Training Course (required post‑hire).
May require a valid North Carolina or South Carolina Driver’s License
May require the ability to obtain and maintain a valid Mecklenburg County Operator’s Permit
Preferred Qualifications
Bilingual (Spanish/English) preferred but not required.
Knowledge, Skills and Abilities
Knowledge
Breastfeeding principles and practices
Breastfeeding safety principles and practices
Quality control principles and practices
Skills
Delivering breastfeeding programs
Implementing breastfeeding procedures
Monitoring quality control issues
Abilities
Applied Learning: Assimilating and applying new job‑related information in a timely manner
Building Trust: Interacting with others in a way that instills confidence in one’s intentions and those of the organization
Communication: Clearly conveying information and ideas through a variety of media to individuals or groups to engage the audience and help them understand and retain the information
Patient Education/Health Promotion: Supporting, explaining, and instructing patient and patient’s family (significant other, caregiver, etc.) in understanding the clinical procedures and equipment used to facilitate optimum health status; promoting the lifestyle changes required of the patient and the patient’s family to achieve optimum health status
Patient Relations: Meeting patient and patient family needs; taking responsibility for a patient’s safety, satisfaction, and clinical outcomes; using appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence
Planning and Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently
Computer Skills
Proficient in various computer applications including Microsoft Office Suite
Work Environment
Works in an office setting with moderate noise
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Disclaimer Statement
This is not intended to be an all‑inclusive list of job‑related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.
#J-18808-Ljbffr
WIC (Women, Infants and Children)
Please apply by May 7, 2026
Hiring Range:
$25.06 - $32.90/hour
This is an exempt (salaried) position
Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.
This role is on-site 5 days a week.
Part-time (20 hrs/week) with flexible times depending on shift need Monday–Friday, 8 a.m. to 5 p.m.
“Follow Your Calling, Find Your Career”
Position Summary
Provide consultation and emotional support for pregnant women and new mothers who are currently breastfeeding or plan to do so. This position, under general supervision, is responsible for providing lactation counseling services through various channels associated with the Women, Infants, and Children (WIC) program.
Essential Functions
Provide lactation education, counseling, support and consistent follow‑up contacts with clients during pregnancy, pre‑ and post‑birth, and throughout the lactation process
Schedule client appointments; coordinate intakes and transfers; assess income and residence for WIC certification; and maintain proper chart documentation
Obtain and document client anthropometric measures, including hemoglobin / hematocrit, and health history accurately
Counsel program‑approved clients who are pregnant and/or breastfeeding
Evaluate, log and maintain appropriate documentation of breastfeeding equipment and supply issuance
Provide general lactation information and support to new mothers
Educate mothers on how to prevent and handle common concerns
Make referrals to other agencies as needed and keep accurate records of all contacts with mothers and their families
Be available outside of normal clinic hours
Respond in cases of urgent and/or emergent events that require public health interventions. Employees may be trained for and assigned duties unrelated to their regular work; work outside normal business hours and workdays and/or in a different work location may be required. Emergency events include, but are not limited to, communicable disease outbreaks, severe weather situations (e.g. snow or ice storms, tornados, hurricanes), natural disasters (e.g. earthquakes), fire, or power outages, and acts of terrorism.
Minimum Qualifications
Experience: Minimum of two years of directly related experience
Education: High School Diploma or equivalent
Combination of relevant education and relevant experience accepted?: N/A
Licenses and Certifications
Satisfactory completion of state approved Lactation Peer Counseling Training Course (required post‑hire).
May require a valid North Carolina or South Carolina Driver’s License
May require the ability to obtain and maintain a valid Mecklenburg County Operator’s Permit
Preferred Qualifications
Bilingual (Spanish/English) preferred but not required.
Knowledge, Skills and Abilities
Knowledge
Breastfeeding principles and practices
Breastfeeding safety principles and practices
Quality control principles and practices
Skills
Delivering breastfeeding programs
Implementing breastfeeding procedures
Monitoring quality control issues
Abilities
Applied Learning: Assimilating and applying new job‑related information in a timely manner
Building Trust: Interacting with others in a way that instills confidence in one’s intentions and those of the organization
Communication: Clearly conveying information and ideas through a variety of media to individuals or groups to engage the audience and help them understand and retain the information
Patient Education/Health Promotion: Supporting, explaining, and instructing patient and patient’s family (significant other, caregiver, etc.) in understanding the clinical procedures and equipment used to facilitate optimum health status; promoting the lifestyle changes required of the patient and the patient’s family to achieve optimum health status
Patient Relations: Meeting patient and patient family needs; taking responsibility for a patient’s safety, satisfaction, and clinical outcomes; using appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence
Planning and Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently
Computer Skills
Proficient in various computer applications including Microsoft Office Suite
Work Environment
Works in an office setting with moderate noise
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Disclaimer Statement
This is not intended to be an all‑inclusive list of job‑related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.
#J-18808-Ljbffr