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Office Systems Specialist

Konica Minolta Business Solutions U.S.A., Inc., Atlanta, GA, United States



Overview
Are you mechanically inclined and passionate about technology? Do you enjoy solving problems and helping people?

Join us at Konica Minolta as an Office Systems Specialist!

We partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, improving their cyber security, optimizing cloud data functionality, offering managed print, IT and automation services, and so much more! This is a great opportunity to learn new technologies while growing your career with an industry leader. Paid training is provided!

Responsibilities
What You’ll Do:

Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity

Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery

Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling.

Develop professional customer relationships and maintain a high level of customer satisfaction

Demonstrate progress in technical abilities, troubleshooting techniques and productivity

Log service visits and document updates to the Konica Minolta system for each client account.

Collaborate with the Account Management team to help resolve customer issues.

What We Offer

Hands on and computer based training on current and upcoming technology products & services

Exposure to IT networks and services with career growth opportunities

Competitive car allowance program and paid mileage

Company provided laptop and phone

An inclusive and flexible workplace environment that highly values sharing of new perspectives.

Comprehensive benefits package includingpaidholidays, vacation, and sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs.

Qualifications
Minimum:

0-2 years experience of servicing/repairing office equipment or machinery

High School Diploma/GED or equivalent experience

Preferred:

A+ or N+ Certification preferred and exposure to IT Networks a plus

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.

Solutions d’affaires Konica Minolta (Canada) Ltée. est un employeur d'opportunité égale.

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