Field Desktop Support Tech - On Call, Mileage Reimbursed

Sira Consulting, an Inc 5000 company, is seeking a Deskside Support Technician in Northampton, MA. This role requires strong technical skills in Microsoft Windows 11, Office 365, and effective communication abilities to support end users. Responsibilities include troubleshooting and resolving technical issues for laptops and desktops, providing on-call support, and ensuring customer satisfaction through timely updates. The ideal candidate will have experience with Azure and Active Directory. This is an essential position focused on delivering high-quality user support.
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