Kids Express Tech - Springboro - Full Time
Dayton Children's Hospital, Springboro, OH, United States
Job Details
The Kids Express and Urgent Care Tech is responsible for supporting nurses, nurse practitioners, and physicians in delivering patient care, with attention to the development levels of each patient. This role requires strong communication skills, a willingness to accept delegated tasks, and the ability to ask questions and report relevant patient information appropriately. The Tech handles patient information with a clear understanding of confidentiality and privacy standards. They comply with the hospital’s safety management policies to maintain a hazard‑free environment and reduce the risk of injury. The position also reflects a commitment to the hospital’s mission and promotes a patient and family centered experience. The Tech serves as a change agent, adapting to census fluctuations and meeting the evolving needs of both internal and external customers.
Facility
Kids Express - Springboro
Department
Kids Express and Urgent Care Services
Schedule
Full time
Hours
32 hours
Education
High School Diploma or GED is required.
Experience
1 year of PCA, STNA, or Medical Assistant experience is required.
1 year of Customer Service experience is required.
Experience documenting in an electronic medical record (EMR) is required.
Certification
Certified Medical Assistant is strongly preferred. This is required to work to the full scope of practice at Kids Express and Urgent Care locations.
Responsibilities
Assist the nurse practitioner in completing patient care activities, taking into account patient development levels.
Demonstrate strong communication skills, accept delegated tasks, and ask questions to report patient information as needed.
Coordinate with other staff to meet the medical supply and equipment needs for Kids Express.
Appropriately handle patient information with understanding of confidentiality and privacy.
Follow all policies and procedures related to point of care lab testing.
Comply with the safety management program designed to provide a physical environment free of hazards and reduce risk of injury.
Be knowledgeable about and responsive to the mission of the hospital.
Register patients in the Emergency Department efficiently and professionally.
Project a positive first impression and provide excellent customer service throughout the registration process.
Accurately enter patient information into Epic EMR by skillfully interviewing patients, parents, or guardians.
Verify third‑party insurance or Medicare/Medicaid coverage and assist in arranging meetings with Financial Counselors for families needing assistance.
Ensure all legal consents, HIPAA notifications, and other documentation (photo ID and insurance cards) are properly signed, verified, and scanned.
Collect patient co‑pays for services.
#J-18808-Ljbffr
The Kids Express and Urgent Care Tech is responsible for supporting nurses, nurse practitioners, and physicians in delivering patient care, with attention to the development levels of each patient. This role requires strong communication skills, a willingness to accept delegated tasks, and the ability to ask questions and report relevant patient information appropriately. The Tech handles patient information with a clear understanding of confidentiality and privacy standards. They comply with the hospital’s safety management policies to maintain a hazard‑free environment and reduce the risk of injury. The position also reflects a commitment to the hospital’s mission and promotes a patient and family centered experience. The Tech serves as a change agent, adapting to census fluctuations and meeting the evolving needs of both internal and external customers.
Facility
Kids Express - Springboro
Department
Kids Express and Urgent Care Services
Schedule
Full time
Hours
32 hours
Education
High School Diploma or GED is required.
Experience
1 year of PCA, STNA, or Medical Assistant experience is required.
1 year of Customer Service experience is required.
Experience documenting in an electronic medical record (EMR) is required.
Certification
Certified Medical Assistant is strongly preferred. This is required to work to the full scope of practice at Kids Express and Urgent Care locations.
Responsibilities
Assist the nurse practitioner in completing patient care activities, taking into account patient development levels.
Demonstrate strong communication skills, accept delegated tasks, and ask questions to report patient information as needed.
Coordinate with other staff to meet the medical supply and equipment needs for Kids Express.
Appropriately handle patient information with understanding of confidentiality and privacy.
Follow all policies and procedures related to point of care lab testing.
Comply with the safety management program designed to provide a physical environment free of hazards and reduce risk of injury.
Be knowledgeable about and responsive to the mission of the hospital.
Register patients in the Emergency Department efficiently and professionally.
Project a positive first impression and provide excellent customer service throughout the registration process.
Accurately enter patient information into Epic EMR by skillfully interviewing patients, parents, or guardians.
Verify third‑party insurance or Medicare/Medicaid coverage and assist in arranging meetings with Financial Counselors for families needing assistance.
Ensure all legal consents, HIPAA notifications, and other documentation (photo ID and insurance cards) are properly signed, verified, and scanned.
Collect patient co‑pays for services.
#J-18808-Ljbffr