Group Content Design Lead - Grow (12-month FTC)

Job Description
How should global money work? How do you take a complex, stressful experience and make it simple, calming even? How do you challenge the way it’s always been done? How do you collaborate in a human‑centred way to ship work you’re truly proud of?

These are just a few of the challenges a Group Content Design Lead will work on as part of Wise’s global mission to build an open, fair, and human financial system. Right now we move £6 billion every month for over 12 million people. But we're only 2% done — because people without borders deserve money without borders.

How you’ll contribute :

You’ll be working with the cross‑functional teams that make up Grow — a squad that’s rethinking how people can earn a return on all of their money, no matter the currency, goal or risk appetite.

Collaborate with your design, product and engineering partners to lead the squad, set the vision and strategy, and coach teams to deliver it

Work on the highest impact projects in the squad, setting direction for upcoming work

Support designers in planning and prioritising the highest‑impact work

Use your design leadership skills to up‑level quality, maturity and alignment across the Grow squad

Build systems that help the squad bring the product to new markets, balancing a global vision with local nuance

Work with design leads from across Wise to build a single, seamless experience for customers

Directly lead three content designers, mentoring and supporting their career growth

You’ll also be part of the Content Guild, and will regularly collaborate with Wise’s content community. As one of our most senior content designers, you’ll also lead discussions, share knowledge, provide feedback, support peers, and help foster a culture of continuous learning and improvement that benefits both the Guild and the wider organisation.

This is a 12‑month maternity leave cover contract.

You’ll have the opportunity to:

Support and grow a talented design team

Guide teams to deliver impact and ship work they’re proud of

Be hands on: lead through the work and advocate for the customer experience as the squad launches new products and in new markets

Elevate product and design quality: you’ll define what good looks like in the squad, then help them deliver it

Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money.

About you:

You’re an accomplished content design leader with several years experience leading teams to ship world‑class consumer products

You’re a trusted partner, building effective relationships with your peers across the business

You have experience with leading cross‑functional design teams, including research and product design

You’re comfortable navigating complexity and ambiguity — and can successfully lead groups in this environment

You have an eye for quality, and know how to support designers and teams to deliver it

You’re influential and inspiring, able to lead others in a culture that values autonomy and empowerment

You’re highly empathetic, both to customers and the people you work with

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