Account Manager, Technology
SBM Management Services, LP, Sunnyvale, CA, United States
Job Overview The Account Manager will be responsible for managing sales and maintaining existing relationships with SBM customers or groups of customers so that they continue using SBM for business.
Roles & Responsibilities Operate as the lead point of contact related to all matters specific to the accounts.
Build and maintain strong, long‑lasting relationships between SBM and the client.
Solve conflicts with clients.
Oversee customer account management and negotiate contracts to maximize profit.
Establish budgets with the client.
Identify new sales opportunities within existing accounts.
Give sales presentations to high‑level executives.
Forecast and track sales results and annual forecast.
Communicate the progress of monthly and quarterly initiatives to internal and external team members.
Meet time deadlines according to customer needs and objectives.
Interviews, hires, and trains employees.
Plans, assigns, and directs work to employees.
Ensures each team member works in conformance with SBM policies and procedures.
Provides leadership/motivation and conveys the vision and values of SBM to the team members.
Conduct employee performance evaluation using key metrics.
Rewards and disciplines employees.
Addresses complaints and resolves problems among employees.
Perform other duties, as assigned.
Qualifications Education and/or Experience: Bachelor’s degree in business administration, sales, or a relevant field. 2 years of related experience in roles such as Account Manager, Sales Account Manager, Junior Account Manager, or similar.
Certificates, Licenses, Registrations: Experience in MS Office, particularly Excel.
Knowledge, Skills, and Abilities: Strong verbal and written communication skills; strong listening, negotiation, and presentation abilities; ability to juggle multiple account‑management projects simultaneously; strong attention to detail.
Supervisory Responsibilities Interview, hire, plan, assign, and direct work for employees.
Perform performance evaluations; reward and discipline employees.
Address complaints and resolve problems.
Ensure employees are properly trained on tasks and safety requirements.
Physical Demands & Work Environment Frequently required to sit and talk or listen.
Must be able to lift and/or move up to 35 pounds.
Compensation $140‑$150,000 Annually
Shift Variable/weekends
Benefits SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit www.sbmmanagement.com/careers .
Equal Employment Opportunity SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
#J-18808-Ljbffr
Roles & Responsibilities Operate as the lead point of contact related to all matters specific to the accounts.
Build and maintain strong, long‑lasting relationships between SBM and the client.
Solve conflicts with clients.
Oversee customer account management and negotiate contracts to maximize profit.
Establish budgets with the client.
Identify new sales opportunities within existing accounts.
Give sales presentations to high‑level executives.
Forecast and track sales results and annual forecast.
Communicate the progress of monthly and quarterly initiatives to internal and external team members.
Meet time deadlines according to customer needs and objectives.
Interviews, hires, and trains employees.
Plans, assigns, and directs work to employees.
Ensures each team member works in conformance with SBM policies and procedures.
Provides leadership/motivation and conveys the vision and values of SBM to the team members.
Conduct employee performance evaluation using key metrics.
Rewards and disciplines employees.
Addresses complaints and resolves problems among employees.
Perform other duties, as assigned.
Qualifications Education and/or Experience: Bachelor’s degree in business administration, sales, or a relevant field. 2 years of related experience in roles such as Account Manager, Sales Account Manager, Junior Account Manager, or similar.
Certificates, Licenses, Registrations: Experience in MS Office, particularly Excel.
Knowledge, Skills, and Abilities: Strong verbal and written communication skills; strong listening, negotiation, and presentation abilities; ability to juggle multiple account‑management projects simultaneously; strong attention to detail.
Supervisory Responsibilities Interview, hire, plan, assign, and direct work for employees.
Perform performance evaluations; reward and discipline employees.
Address complaints and resolve problems.
Ensure employees are properly trained on tasks and safety requirements.
Physical Demands & Work Environment Frequently required to sit and talk or listen.
Must be able to lift and/or move up to 35 pounds.
Compensation $140‑$150,000 Annually
Shift Variable/weekends
Benefits SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit www.sbmmanagement.com/careers .
Equal Employment Opportunity SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
#J-18808-Ljbffr