Engagement & Onboarding Coordinator
Medical Provider Resources, Wichita, KS, United States
https://www.readypayonline.com/Proliant/QuickActions/Application.aspx?Id=243fd44e-ef92-4030-bf9b-90cc7bdefd9e/b4207b54-4ee9-4e03-b659-5159b7a6b712/c1fa12d4-7a37-f111-ac3d-b026284a2e91/91dd3e99-c0f6-49e6-adb4-a1cbf64b17b7
Please apply using the link above.
Position Summary
The Engagement and Onboarding Coordinator is responsible for driving a cohesive and engaging experience for both team members and clients. This role bridges internal culture initiatives with external growth support, ensuring alignment between our people, processes, and brand.
This individual will lead team member engagement efforts, onboarding programs, and recognition initiatives while also supporting business development through client engagement, proposal coordination, and relationship-building activities.
Key Responsibilities
Team Member Experience & Culture
Lead and evolve team member engagement initiatives, including oversight of the Spirit Committee
Design and enhance onboarding programs to ensure a consistent, welcoming new hire experience
Develop and manage team member recognition programs
Partner with leadership to support retention and morale strategies
Onboarding & Experience Alignment
Ensure alignment between team member onboarding and client onboarding experiences
Identify opportunities to improve processes that impact both internal teams and client satisfaction
Support training and communication efforts tied to onboarding and engagement
Create, maintain and oversee the process and applicable policies for onboarding new clients to MPR, including support of the PSV/PE Teams during the process
Update and maintain Team Member Handbook
Business Development Support
Assist with business development and marketing events
Support client onboarding and relationship management touchpoints
Help plan and execute client engagement and appreciation initiatives
Partner with leadership on growth-related initiatives and follow-ups
Cross-Functional Collaboration
Act as a liaison between leadership, operations, and client-facing teams
Oversee Team Member Satisfaction Surveys and initiatives
Support strategic initiatives tied to growth, culture, and experience
Qualifications
2-5+ years of experience in team member engagement, onboarding, operations, or business development support
Strong organizational and project management skills
Excellent interpersonal and communication skills
Ability to manage multiple priorities and work cross-functionally
Experience supporting leadership and/or client-facing initiatives preferred
#J-18808-Ljbffr
Please apply using the link above.
Position Summary
The Engagement and Onboarding Coordinator is responsible for driving a cohesive and engaging experience for both team members and clients. This role bridges internal culture initiatives with external growth support, ensuring alignment between our people, processes, and brand.
This individual will lead team member engagement efforts, onboarding programs, and recognition initiatives while also supporting business development through client engagement, proposal coordination, and relationship-building activities.
Key Responsibilities
Team Member Experience & Culture
Lead and evolve team member engagement initiatives, including oversight of the Spirit Committee
Design and enhance onboarding programs to ensure a consistent, welcoming new hire experience
Develop and manage team member recognition programs
Partner with leadership to support retention and morale strategies
Onboarding & Experience Alignment
Ensure alignment between team member onboarding and client onboarding experiences
Identify opportunities to improve processes that impact both internal teams and client satisfaction
Support training and communication efforts tied to onboarding and engagement
Create, maintain and oversee the process and applicable policies for onboarding new clients to MPR, including support of the PSV/PE Teams during the process
Update and maintain Team Member Handbook
Business Development Support
Assist with business development and marketing events
Support client onboarding and relationship management touchpoints
Help plan and execute client engagement and appreciation initiatives
Partner with leadership on growth-related initiatives and follow-ups
Cross-Functional Collaboration
Act as a liaison between leadership, operations, and client-facing teams
Oversee Team Member Satisfaction Surveys and initiatives
Support strategic initiatives tied to growth, culture, and experience
Qualifications
2-5+ years of experience in team member engagement, onboarding, operations, or business development support
Strong organizational and project management skills
Excellent interpersonal and communication skills
Ability to manage multiple priorities and work cross-functionally
Experience supporting leadership and/or client-facing initiatives preferred
#J-18808-Ljbffr