Production Lead
Ecotrak Facility Management Software, Richardson, TX, United States
Overview
We are seeking a hands-on Production Lead to oversee contract manufacturing partners (CMs), manage inventory, and support day-to-day production operations. This role ensures product availability, maintains CM relationships, and drives production quality and efficiency. It is a working lead role with direct oversight of a small internal production team, on the floor, focused on process improvement and coaching while driving accountability and results. This is a hybrid role: minimum 2 days onsite in Richardson, TX; additional onsite time as needed based on production demands.
Responsibilities
Contract Manufacturer (CM) Management: Serve as the primary point of contact for contract manufacturing partners; coordinate production schedules, forecasts, and order fulfillment with CMs; monitor CM performance, quality, and delivery timelines; resolve production issues and ensure alignment with ENTOUCH standards.
Inventory & Materials Management: Own inventory levels of components and finished goods across internal and CM locations; ensure materials availability to meet production and customer demand; coordinate purchasing, shipping, receiving, and logistics activities; maintain accurate inventory records within ERP systems.
Production & Assembly (Internal): Support and oversee internal assembly to meet daily and weekly production targets; ensure adherence to operating procedures and safety standards; maintain high-quality output and proactively identify issues.
Operations & Process Improvement: Monitor workflows across internal and CM production to improve efficiency; maintain organization of materials and finished goods; identify and implement process improvements and cost-saving initiatives.
Quality & Reporting: Monitor quality standards across internal production and CMs; investigate and resolve defects or inconsistencies; accurately record manufacturing and inventory activity; provide regular updates on production status, CM performance, and inventory levels.
Team Leadership: Train and onboard new team members; coach and support team performance and development; communicate production challenges and solutions to leadership.
What You Bring
2–4 years of experience in manufacturing, production, or supply chain operations
Experience working with contract manufacturers or external vendors strongly preferred
Strong background in inventory management, logistics, and materials planning
Familiarity with ERP or inventory management systems
Demonstrated ability to manage production workflows and meet targets
Experience leading, training, or mentoring others
Strong attention to detail and organizational skills
Ability to troubleshoot issues and identify root causes
Proficiency in Microsoft Office (Excel, Word, Outlook)
Strong communication skills and ability to lead by example
Experience driving process improvements and operational efficiency
Physical Requirements
Ability to lift up to 50 lbs
Ability to stand, walk, and perform physical tasks for extended periods
Comfortable working in a production/assembly environment
Why You’ll Love Working With Us
Competitive salary
Full benefits package: medical, dental, vision, life, and 401(k) with 4% match
Unlimited PTO and 12 paid holidays
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We are seeking a hands-on Production Lead to oversee contract manufacturing partners (CMs), manage inventory, and support day-to-day production operations. This role ensures product availability, maintains CM relationships, and drives production quality and efficiency. It is a working lead role with direct oversight of a small internal production team, on the floor, focused on process improvement and coaching while driving accountability and results. This is a hybrid role: minimum 2 days onsite in Richardson, TX; additional onsite time as needed based on production demands.
Responsibilities
Contract Manufacturer (CM) Management: Serve as the primary point of contact for contract manufacturing partners; coordinate production schedules, forecasts, and order fulfillment with CMs; monitor CM performance, quality, and delivery timelines; resolve production issues and ensure alignment with ENTOUCH standards.
Inventory & Materials Management: Own inventory levels of components and finished goods across internal and CM locations; ensure materials availability to meet production and customer demand; coordinate purchasing, shipping, receiving, and logistics activities; maintain accurate inventory records within ERP systems.
Production & Assembly (Internal): Support and oversee internal assembly to meet daily and weekly production targets; ensure adherence to operating procedures and safety standards; maintain high-quality output and proactively identify issues.
Operations & Process Improvement: Monitor workflows across internal and CM production to improve efficiency; maintain organization of materials and finished goods; identify and implement process improvements and cost-saving initiatives.
Quality & Reporting: Monitor quality standards across internal production and CMs; investigate and resolve defects or inconsistencies; accurately record manufacturing and inventory activity; provide regular updates on production status, CM performance, and inventory levels.
Team Leadership: Train and onboard new team members; coach and support team performance and development; communicate production challenges and solutions to leadership.
What You Bring
2–4 years of experience in manufacturing, production, or supply chain operations
Experience working with contract manufacturers or external vendors strongly preferred
Strong background in inventory management, logistics, and materials planning
Familiarity with ERP or inventory management systems
Demonstrated ability to manage production workflows and meet targets
Experience leading, training, or mentoring others
Strong attention to detail and organizational skills
Ability to troubleshoot issues and identify root causes
Proficiency in Microsoft Office (Excel, Word, Outlook)
Strong communication skills and ability to lead by example
Experience driving process improvements and operational efficiency
Physical Requirements
Ability to lift up to 50 lbs
Ability to stand, walk, and perform physical tasks for extended periods
Comfortable working in a production/assembly environment
Why You’ll Love Working With Us
Competitive salary
Full benefits package: medical, dental, vision, life, and 401(k) with 4% match
Unlimited PTO and 12 paid holidays
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