Field Service Technician
Uniti Group Inc., Florida, NY, United States
Overview
Kinetic, a business unit of Uniti (NASDAQ: UNIT), is a premier insurgent provider of multi-gigabit fiber internet, whole-home Wi-Fi, internet security, and voice services in 1,400 markets across 18 states in across the U.S. Additional information about Kinetic is available at www.GoKinetic.com
About The Role
Kinetic’s Field Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners across the United States. Our team of Field Service Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Field Service Technicians create meaningful connections with customers that create long-term relationships. This is a safety sensitive position.
What You’ll Do
Install and repair residential and business communications services including telephone, internet, and video.
Train and work with tools and test equipment to provide service of multiple different technologies and network designs.
Recommend products and services that resolve their communications needs.
Work in both buried and aerial plant requiring pole climbing and ladder skills.
Safely operate and maintain clean and organized company service vehicle.
Work in both inside and outside environments.
Complete necessary safety training and follow safety standards and regulations.
You will report to the Manager of Local Operations
Do You Have?
Basic technology and math skills
Valid driver’s license and safe driving record
Ability to distinguish colors in use of color-coded cable
Ability to use equipment with maximum load capacity of 275lbs
Ability to lift up to 50lbs, capable of working aloft
Ability to successfully complete required safety training
Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours
Ability to respond to after hour callouts
High School Degree or GED equivalent
Even Better
Customer service or sales experience
Certifications or training directly related to the position
Two-year technical degree in computers or electronics, or the equivalent in work experience
Physical Tasks
Standing Continuously: 67-100%
Walking Continuously: 67-100%
Sitting Occasionally: 0-33%
Driving
Car: Occasionally: 0-33%
Van: Continuously: 67-100%
CMV: Occasionally: 0-33%
Climbing: Continuously: 67-100%
Bending: Continuously: 67-100%
Crouching: Continuously: 67-100%
Pushing-Pulling: Continuously: 67-100%
Carrying: Continuously: 67-100%
Reaching Above Head: Continuously: 67-100%
Lifting-Lowering >1-15 lbs.: Continuously: 67-100%
>15-30 lbs.: Continuously: 67-100%
>30+ lbs.: Continuously: 67-100%
Repetitive Hand Action
>Medium Dexterity: Continuously: 67-100%
>Fine Manipulating: Continuously: 67-100%
Operate Foot Control: Occasionally: 0-33%
Audio Visual Needs
Hearing: Continuously: 67-100%
Near Vision: Continuously: 67-100%
Far Vision: Continuously: 67-100%
Peripheral Vision: Continuously: 67-100%
Depth Perception: Occasionally: 0-33%
Color Discrimination: 34 – 66%
Exposures to
Cold: Frequently: 34-66%
Heat: Frequently: 34-66%
Dampness: Occasionally: 0-33%
Heights: Occasionally: 0-33%
Vibration: Occasionally: 0-33%
Skin Irritants: Occasionally: 0-33%
Lung Irritants: Dust: Occasionally: 0-33%
Fumes/Gases: Occasionally: 0-33%
Equipment Used in Job Performance/Working Environment
Test Equipment
Ladders
Climbing Hooks
Hand and Power Tools
Van
Types of Driver’s License Required
Driver’s License
Our Benefits
Medical, Dental, Vision Insurance Plans
401K Plan
Health & Flexible Savings Account
Life and AD&D, Spousal Life, Child Life Insurance Plans
Educational Assistance Plan
Uniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.
Actual base pay for this job will depend on the candidate\'s primary work location and other factors, such as relevant skills and experience.
Notice to Non-U.S. Citizens:
Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system
etwork access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Uniti’s network. If you are not a U.S. citizen, please notify your recruiter or email CORP.HRlegal@uniti.com as soon as possible for information on Uniti’s foreign personnel disclosure and approval requirements.
Notice to Applicants:
Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate’s written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.
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Kinetic, a business unit of Uniti (NASDAQ: UNIT), is a premier insurgent provider of multi-gigabit fiber internet, whole-home Wi-Fi, internet security, and voice services in 1,400 markets across 18 states in across the U.S. Additional information about Kinetic is available at www.GoKinetic.com
About The Role
Kinetic’s Field Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise, and carrier partners across the United States. Our team of Field Service Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Field Service Technicians create meaningful connections with customers that create long-term relationships. This is a safety sensitive position.
What You’ll Do
Install and repair residential and business communications services including telephone, internet, and video.
Train and work with tools and test equipment to provide service of multiple different technologies and network designs.
Recommend products and services that resolve their communications needs.
Work in both buried and aerial plant requiring pole climbing and ladder skills.
Safely operate and maintain clean and organized company service vehicle.
Work in both inside and outside environments.
Complete necessary safety training and follow safety standards and regulations.
You will report to the Manager of Local Operations
Do You Have?
Basic technology and math skills
Valid driver’s license and safe driving record
Ability to distinguish colors in use of color-coded cable
Ability to use equipment with maximum load capacity of 275lbs
Ability to lift up to 50lbs, capable of working aloft
Ability to successfully complete required safety training
Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours
Ability to respond to after hour callouts
High School Degree or GED equivalent
Even Better
Customer service or sales experience
Certifications or training directly related to the position
Two-year technical degree in computers or electronics, or the equivalent in work experience
Physical Tasks
Standing Continuously: 67-100%
Walking Continuously: 67-100%
Sitting Occasionally: 0-33%
Driving
Car: Occasionally: 0-33%
Van: Continuously: 67-100%
CMV: Occasionally: 0-33%
Climbing: Continuously: 67-100%
Bending: Continuously: 67-100%
Crouching: Continuously: 67-100%
Pushing-Pulling: Continuously: 67-100%
Carrying: Continuously: 67-100%
Reaching Above Head: Continuously: 67-100%
Lifting-Lowering >1-15 lbs.: Continuously: 67-100%
>15-30 lbs.: Continuously: 67-100%
>30+ lbs.: Continuously: 67-100%
Repetitive Hand Action
>Medium Dexterity: Continuously: 67-100%
>Fine Manipulating: Continuously: 67-100%
Operate Foot Control: Occasionally: 0-33%
Audio Visual Needs
Hearing: Continuously: 67-100%
Near Vision: Continuously: 67-100%
Far Vision: Continuously: 67-100%
Peripheral Vision: Continuously: 67-100%
Depth Perception: Occasionally: 0-33%
Color Discrimination: 34 – 66%
Exposures to
Cold: Frequently: 34-66%
Heat: Frequently: 34-66%
Dampness: Occasionally: 0-33%
Heights: Occasionally: 0-33%
Vibration: Occasionally: 0-33%
Skin Irritants: Occasionally: 0-33%
Lung Irritants: Dust: Occasionally: 0-33%
Fumes/Gases: Occasionally: 0-33%
Equipment Used in Job Performance/Working Environment
Test Equipment
Ladders
Climbing Hooks
Hand and Power Tools
Van
Types of Driver’s License Required
Driver’s License
Our Benefits
Medical, Dental, Vision Insurance Plans
401K Plan
Health & Flexible Savings Account
Life and AD&D, Spousal Life, Child Life Insurance Plans
Educational Assistance Plan
Uniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.
Actual base pay for this job will depend on the candidate\'s primary work location and other factors, such as relevant skills and experience.
Notice to Non-U.S. Citizens:
Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system
etwork access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Uniti’s network. If you are not a U.S. citizen, please notify your recruiter or email CORP.HRlegal@uniti.com as soon as possible for information on Uniti’s foreign personnel disclosure and approval requirements.
Notice to Applicants:
Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate’s written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.
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