Front Desk Representative
TEC/MFE, Dallas, TX, United States
Front Desk Representative Position
We're seeking an energetic, motivated and friendly Front Desk Representative to join our team. From greeting patients to answering phone calls, you'll be one of the first staff members our patients interact with, so strong customer service skills are a must!
If you're interested in working as a Front Desk Representative for us, read on to see what we're looking for.
Front Desk Representative Responsibilities
Greet all patients, assisting them with their visit
Schedule appointments
Address all patient questions and concerns
Answer all phone calls, redirecting calls to the proper party as needed
Manage incoming and outgoing mail, including packages
Verify insurance and collect money from patients
Monitor office supply inventory and order supplies, including special requests from staff
Keep a neat and tidy front desk area
Check, sort, and forward general inbound emails/faxes
Provide additional administrative support as needed, including file management and special projects
Front Desk Representative Requirements
Previous experience in health care or similar role preferred
High school diploma
Must be a strong team player and willing to constantly learn
Ability to use office equipment, including printers, fax machines and scanners
Superb multitasking and organizational skills
Great problem-solving skills
A friendly, customer service-oriented personality
Fantastic communication skills
Benefit Package:
Health Insurance
401-K
Dental/Vision/Life Insurance
Bonus / Birthday Rewards
Positive. Friendly culture
We're seeking an energetic, motivated and friendly Front Desk Representative to join our team. From greeting patients to answering phone calls, you'll be one of the first staff members our patients interact with, so strong customer service skills are a must!
If you're interested in working as a Front Desk Representative for us, read on to see what we're looking for.
Front Desk Representative Responsibilities
Greet all patients, assisting them with their visit
Schedule appointments
Address all patient questions and concerns
Answer all phone calls, redirecting calls to the proper party as needed
Manage incoming and outgoing mail, including packages
Verify insurance and collect money from patients
Monitor office supply inventory and order supplies, including special requests from staff
Keep a neat and tidy front desk area
Check, sort, and forward general inbound emails/faxes
Provide additional administrative support as needed, including file management and special projects
Front Desk Representative Requirements
Previous experience in health care or similar role preferred
High school diploma
Must be a strong team player and willing to constantly learn
Ability to use office equipment, including printers, fax machines and scanners
Superb multitasking and organizational skills
Great problem-solving skills
A friendly, customer service-oriented personality
Fantastic communication skills
Benefit Package:
Health Insurance
401-K
Dental/Vision/Life Insurance
Bonus / Birthday Rewards
Positive. Friendly culture