Dental Billing and Collections Specialist
Babylon Dental Care, West Babylon, NY, United States
Benefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Bonus based on performance
Company parties
Donation matching
Employee discounts
Flexible schedule
Free food & snacks
Parental leave
Training & development
Tuition assistance
Wellness resources
About Babylon Dental Care
"Treating people like family for over 43 years and creating an experience that exceeds expectations". Babylon Dental Care is a foundational provider of general, specialty dental services, and Sleep/Airway Disorder treatments. Our focus extends beyond dental care to making a profound impact on our community and enhancing the lives of our patients.
We are currently seeking a Collections & Billing Specialist to infuse new energy into our Billing and Finance teams. Our Gateway Plaza location in Patchogue, NY offers a welcoming environment designed to promote collaboration and creativity.
Why Babylon Dental Care?
A caring legacy of exceptional dental care and community service. Privately owned, we honor all who want to serve. The collaborative practice environment fosters motivation and skill-building, while our commitment to growth and development ensures each team member’s career flourishes.
What You Can Expect
A fast‑paced, challenging, and exciting work atmosphere where everyone focuses on your success and happiness.
Training and Development
We will train you to become a great Collections & Billing Specialist. Our Global Training program exposes you to all departments, providing customized and individualized training needed to master your role.
What We’ll Ask of You
Reliable and team‑oriented
Out‑of‑the‑box thinker, collaborative, and supportive of growth
Empathic and compassionate
High level of professional presence
Ability to multi‑task in a fast‑paced environment
Open to learning technologies that enhance patient care and service
Self‑motivated, takes initiative without constant direction
Calm under pressure, strong communicator
Strong mathematical skills
Responsibilities
Review A/R reports monthly for all accounts for accuracy.
Follow up with patients and/or adjust A/R accounts as needed to rectify accounts.
Refer any insurance issues on the A/R to the billing team.
Approach billing department team with any questions about balances after insurance pays claim(s); make necessary notes to account.
Review balances sent from billing department after they enter mail and EBT payments daily; research to ascertain if appropriate to send statement to patient/guarantor and send if appropriate.
Send accurate billing statements every thirty (30) days to all patients with balances.
Start contacting all patients, preferably via phone, with outstanding balances of more than forty‑five (45) days old; continue contacting at regular intervals and maintain detailed records of all such contact attempts. Enter notes in patient account about any issues.
When all reasonable collection attempts have failed, refer accounts to our collection attorney as needed (approval of Practice Administrator and/or COO required).
Process and enter payments into patient ledger when collected as the result of collection calls.
Produce report for next‑day patients with balances and put explanation of balance in patient’s appointment.
Accept and resolve all calls from patients regarding billing questions.
Check e‑mails frequently to maintain communication with patients and teams.
Review refund requests sent by staff; approve in conjunction with one other team member of financial team (or an administrator).
Work collaboratively with the entire practice to meet or exceed monthly goals so all can receive their check exercise bonus.
All other tasks as deemed necessary by the administration team and/or COO.
Minimal Qualifications
High school or equivalent (required).
College degree preferred.
Knowledge of Dentrix Ascend (or other dental software) helpful.
Strong dental insurance knowledge required for success.
Compensation and Benefits
Competitive Compensation: Earn $27 to $29 per hour, reflective of your skills and dedication.
Comprehensive Benefits: Paid holidays, personal time off, sick time (as per NYS law), health insurance options, a $2,500 dental credit for your own dental needs within the practice, and a 401(k) with employer match.
Monthly team bonus opportunities are extended.
Most benefits start after a probationary period of 90 days. You start accruing sick time from day one, as per NYS; the practice extends PTO within the first year.
Professional Growth: Opportunities for learning and advancement in a supportive environment that values innovation and hard work.
Join Us
Are you ready to make a tangible difference in people’s lives, contribute to a meaningful legacy, and grow your career in a supportive and dynamic environment? If so, Babylon Dental Care is waiting for you. Join us in our mission to not just care for smiles, but to create them, within our community and our team.
We look forward to meeting you!
#J-18808-Ljbffr
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Bonus based on performance
Company parties
Donation matching
Employee discounts
Flexible schedule
Free food & snacks
Parental leave
Training & development
Tuition assistance
Wellness resources
About Babylon Dental Care
"Treating people like family for over 43 years and creating an experience that exceeds expectations". Babylon Dental Care is a foundational provider of general, specialty dental services, and Sleep/Airway Disorder treatments. Our focus extends beyond dental care to making a profound impact on our community and enhancing the lives of our patients.
We are currently seeking a Collections & Billing Specialist to infuse new energy into our Billing and Finance teams. Our Gateway Plaza location in Patchogue, NY offers a welcoming environment designed to promote collaboration and creativity.
Why Babylon Dental Care?
A caring legacy of exceptional dental care and community service. Privately owned, we honor all who want to serve. The collaborative practice environment fosters motivation and skill-building, while our commitment to growth and development ensures each team member’s career flourishes.
What You Can Expect
A fast‑paced, challenging, and exciting work atmosphere where everyone focuses on your success and happiness.
Training and Development
We will train you to become a great Collections & Billing Specialist. Our Global Training program exposes you to all departments, providing customized and individualized training needed to master your role.
What We’ll Ask of You
Reliable and team‑oriented
Out‑of‑the‑box thinker, collaborative, and supportive of growth
Empathic and compassionate
High level of professional presence
Ability to multi‑task in a fast‑paced environment
Open to learning technologies that enhance patient care and service
Self‑motivated, takes initiative without constant direction
Calm under pressure, strong communicator
Strong mathematical skills
Responsibilities
Review A/R reports monthly for all accounts for accuracy.
Follow up with patients and/or adjust A/R accounts as needed to rectify accounts.
Refer any insurance issues on the A/R to the billing team.
Approach billing department team with any questions about balances after insurance pays claim(s); make necessary notes to account.
Review balances sent from billing department after they enter mail and EBT payments daily; research to ascertain if appropriate to send statement to patient/guarantor and send if appropriate.
Send accurate billing statements every thirty (30) days to all patients with balances.
Start contacting all patients, preferably via phone, with outstanding balances of more than forty‑five (45) days old; continue contacting at regular intervals and maintain detailed records of all such contact attempts. Enter notes in patient account about any issues.
When all reasonable collection attempts have failed, refer accounts to our collection attorney as needed (approval of Practice Administrator and/or COO required).
Process and enter payments into patient ledger when collected as the result of collection calls.
Produce report for next‑day patients with balances and put explanation of balance in patient’s appointment.
Accept and resolve all calls from patients regarding billing questions.
Check e‑mails frequently to maintain communication with patients and teams.
Review refund requests sent by staff; approve in conjunction with one other team member of financial team (or an administrator).
Work collaboratively with the entire practice to meet or exceed monthly goals so all can receive their check exercise bonus.
All other tasks as deemed necessary by the administration team and/or COO.
Minimal Qualifications
High school or equivalent (required).
College degree preferred.
Knowledge of Dentrix Ascend (or other dental software) helpful.
Strong dental insurance knowledge required for success.
Compensation and Benefits
Competitive Compensation: Earn $27 to $29 per hour, reflective of your skills and dedication.
Comprehensive Benefits: Paid holidays, personal time off, sick time (as per NYS law), health insurance options, a $2,500 dental credit for your own dental needs within the practice, and a 401(k) with employer match.
Monthly team bonus opportunities are extended.
Most benefits start after a probationary period of 90 days. You start accruing sick time from day one, as per NYS; the practice extends PTO within the first year.
Professional Growth: Opportunities for learning and advancement in a supportive environment that values innovation and hard work.
Join Us
Are you ready to make a tangible difference in people’s lives, contribute to a meaningful legacy, and grow your career in a supportive and dynamic environment? If so, Babylon Dental Care is waiting for you. Join us in our mission to not just care for smiles, but to create them, within our community and our team.
We look forward to meeting you!
#J-18808-Ljbffr