Field Service Technician, Commercial
Tesla, Owings Mills, MD, United States
What To Expect
Do you have a passion for accelerating the world’s transition to sustainable energy? As a Commercial Field Service Technician, you will report to the Field Manager and provide diagnostic, troubleshooting, preventive, and corrective maintenance services to Tesla’s energy products including, but not limited to, commercial solar PV systems, batteries such as Powerpacks and Megapacks, and electric vehicle charging stations.
The Field Energy Operations team is responsible for the ongoing success of Tesla’s class‑leading fleet of energy products. As part of our team, you will be empowered to work across the entire Tesla organization to solve problems and ensure the success of our Commercial Energy field service execution. Working cross‑functionally with Field Service Technician and Electrician counterparts, Environment and Operations personnel, Health and Safety, and Field Service Leadership teams, you will leverage your hands‑on knowledge and experience to ensure a positive customer experience and exceptional performance of Tesla’s commercial products.
What You’ll Do
Perform required preventive maintenance activities on commercial inverters to maintain warranty coverage.
Respond to corrective maintenance cases on commercial solar PV, commercial energy storage systems, vehicle charging stations and update online case logs accurately.
Attend and demonstrate outstanding performance at multiple inverter training schools.
Work closely with members of the Operations Engineering Systems Reliability team to respond to open case directions and provide requested data.
Write reports, where required, to comply with deliverables in commercial O &M contracts.
Respond to customers’ concerns regarding the performance or functionality of their system.
Ensure the vehicle, tooling, electronics, software, and company‑issued property remain well‑kept.
What You’ll Bring
Electrical trades experience in troubleshooting power electronics and low‑voltage controls.
Previous experience working with power/hand tools, electrical equipment, isolation meters, and multimeters.
Experience navigating numerous computer applications and technology independently.
Flexibility to work on weekends and/or overtime and overnight stays to support Tesla’s critical mission.
Ability to travel to numerous sites daily and travel up to two weeks at a time with short notice, with compliant government‑issued identification for domestic air travel and/or access to certain federal facilities.
Valid driver’s license required.
Ability to work at great heights, in extreme environments, perform prolonged periods of repetitive duties, and lift at least 50 pounds frequently.
Benefits
Along with competitive pay, as a full‑time Tesla employee you are eligible for the following benefits at day 1 of hire:
Medical plans—plan options with $0 payroll deduction.
Family‑building, fertility, adoption, and surrogacy benefits.
Dental (including orthodontic coverage) and vision plans, both with options with a $0 paycheck contribution.
Company‑paid Health Savings Account (HSA) contribution when enrolled in the high‑deductible medical plan with HSA.
Healthcare and dependent‑care flexible spending accounts (FSA).
401(k) with employer match, employee stock purchase plans, and other financial benefits.
Company‑paid basic life, AD&DD.
Short‑term and long‑term disability insurance (90‑day waiting period).
Employee assistance program.
Sick and vacation time (flex time for salary positions, accrued hours for hourly positions), and paid holidays.
Back‑up childcare and parenting support resources.
Voluntary benefits, including critical illness, hospital indemnity, accident insurance, theft and legal services, and pet insurance.
Weight‑loss and tobacco cessation programs.
Tesla Babies program.
Commuter benefits.
Employee discounts and perks program.
Expected Compensation
$22.45 – $33.69 per hour + cash and stock awards + benefits.
Pay offered may vary depending on multiple individualized factors, including market location, job‑related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
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Do you have a passion for accelerating the world’s transition to sustainable energy? As a Commercial Field Service Technician, you will report to the Field Manager and provide diagnostic, troubleshooting, preventive, and corrective maintenance services to Tesla’s energy products including, but not limited to, commercial solar PV systems, batteries such as Powerpacks and Megapacks, and electric vehicle charging stations.
The Field Energy Operations team is responsible for the ongoing success of Tesla’s class‑leading fleet of energy products. As part of our team, you will be empowered to work across the entire Tesla organization to solve problems and ensure the success of our Commercial Energy field service execution. Working cross‑functionally with Field Service Technician and Electrician counterparts, Environment and Operations personnel, Health and Safety, and Field Service Leadership teams, you will leverage your hands‑on knowledge and experience to ensure a positive customer experience and exceptional performance of Tesla’s commercial products.
What You’ll Do
Perform required preventive maintenance activities on commercial inverters to maintain warranty coverage.
Respond to corrective maintenance cases on commercial solar PV, commercial energy storage systems, vehicle charging stations and update online case logs accurately.
Attend and demonstrate outstanding performance at multiple inverter training schools.
Work closely with members of the Operations Engineering Systems Reliability team to respond to open case directions and provide requested data.
Write reports, where required, to comply with deliverables in commercial O &M contracts.
Respond to customers’ concerns regarding the performance or functionality of their system.
Ensure the vehicle, tooling, electronics, software, and company‑issued property remain well‑kept.
What You’ll Bring
Electrical trades experience in troubleshooting power electronics and low‑voltage controls.
Previous experience working with power/hand tools, electrical equipment, isolation meters, and multimeters.
Experience navigating numerous computer applications and technology independently.
Flexibility to work on weekends and/or overtime and overnight stays to support Tesla’s critical mission.
Ability to travel to numerous sites daily and travel up to two weeks at a time with short notice, with compliant government‑issued identification for domestic air travel and/or access to certain federal facilities.
Valid driver’s license required.
Ability to work at great heights, in extreme environments, perform prolonged periods of repetitive duties, and lift at least 50 pounds frequently.
Benefits
Along with competitive pay, as a full‑time Tesla employee you are eligible for the following benefits at day 1 of hire:
Medical plans—plan options with $0 payroll deduction.
Family‑building, fertility, adoption, and surrogacy benefits.
Dental (including orthodontic coverage) and vision plans, both with options with a $0 paycheck contribution.
Company‑paid Health Savings Account (HSA) contribution when enrolled in the high‑deductible medical plan with HSA.
Healthcare and dependent‑care flexible spending accounts (FSA).
401(k) with employer match, employee stock purchase plans, and other financial benefits.
Company‑paid basic life, AD&DD.
Short‑term and long‑term disability insurance (90‑day waiting period).
Employee assistance program.
Sick and vacation time (flex time for salary positions, accrued hours for hourly positions), and paid holidays.
Back‑up childcare and parenting support resources.
Voluntary benefits, including critical illness, hospital indemnity, accident insurance, theft and legal services, and pet insurance.
Weight‑loss and tobacco cessation programs.
Tesla Babies program.
Commuter benefits.
Employee discounts and perks program.
Expected Compensation
$22.45 – $33.69 per hour + cash and stock awards + benefits.
Pay offered may vary depending on multiple individualized factors, including market location, job‑related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
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