Data Center Technician IC1 - 3 Open Positions
Milestone Technologies, Inc., New Albany, OH, United States
Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale technology, infrastructure, and services in order to drive digital transformation, innovation, and operational agility. The company specializes in Application Services, Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. With over 25 years of experience supporting leading enterprise clients, Milestone fosters a collaborative, inclusive environment that empowers employees to reach their full potential.
Job Overview
As a Data Center Technician, you will work closely with Data Center Leads to support the installation, troubleshooting, and maintenance of servers, networking equipment, and cabling. This role is critical to ensuring the reliability and performance of our data center operations.
How You Will Make An Impact
Gain a solid understanding of the ticket management process and contribute to timely resolution.
Learn and apply diagnostic methods to troubleshoot data center equipment effectively.
Accurately pull and manage inventory in accordance with established documented processes.
Work cross‑functionally to maintain accurate inventory systems.
Develop skills in server repair techniques, including replacing hard drives, RAM, motherboards, and other components.
Assist with physical tasks such as moving and racking equipment for special projects.
Perform additional tasks as directed by management to support operational goals.
What You Will Need To Succeed
High School Diploma or GED.
Real ID or other federally accepted identification for U.S. travel.
Minimum 1 year of general work experience.
Basic knowledge or hands‑on experience with computer hardware and repair.
Ability to travel to supported data center locations.
Quick learner, able to adapt to new software and tools.
Strong professional communication skills, both verbal and written.
Self‑motivated with excellent attention to detail, able to work independently.
Ability to multi‑task and manage priorities with minimal supervision.
Comfortable wearing Personal Protective Equipment (PPE) for extended periods.
Ability to safely lift, push, pull, and move at least 50 pounds.
Capable of walking long distances throughout the day.
Willingness to work in environments that may include hot aisles and indoor areas reaching 90+ degrees Fahrenheit during certain times of the year.
Preferred Qualifications
At least 1 year of computer hardware repair experience.
Associate or bachelor’s degree in a related field or currently pursuing one.
Compensation
Estimated Pay Range: $23.86 USD.
Our Commitment to Diversity & Inclusion
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
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Milestone Technologies is a global IT managed services firm that partners with organizations to scale technology, infrastructure, and services in order to drive digital transformation, innovation, and operational agility. The company specializes in Application Services, Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. With over 25 years of experience supporting leading enterprise clients, Milestone fosters a collaborative, inclusive environment that empowers employees to reach their full potential.
Job Overview
As a Data Center Technician, you will work closely with Data Center Leads to support the installation, troubleshooting, and maintenance of servers, networking equipment, and cabling. This role is critical to ensuring the reliability and performance of our data center operations.
How You Will Make An Impact
Gain a solid understanding of the ticket management process and contribute to timely resolution.
Learn and apply diagnostic methods to troubleshoot data center equipment effectively.
Accurately pull and manage inventory in accordance with established documented processes.
Work cross‑functionally to maintain accurate inventory systems.
Develop skills in server repair techniques, including replacing hard drives, RAM, motherboards, and other components.
Assist with physical tasks such as moving and racking equipment for special projects.
Perform additional tasks as directed by management to support operational goals.
What You Will Need To Succeed
High School Diploma or GED.
Real ID or other federally accepted identification for U.S. travel.
Minimum 1 year of general work experience.
Basic knowledge or hands‑on experience with computer hardware and repair.
Ability to travel to supported data center locations.
Quick learner, able to adapt to new software and tools.
Strong professional communication skills, both verbal and written.
Self‑motivated with excellent attention to detail, able to work independently.
Ability to multi‑task and manage priorities with minimal supervision.
Comfortable wearing Personal Protective Equipment (PPE) for extended periods.
Ability to safely lift, push, pull, and move at least 50 pounds.
Capable of walking long distances throughout the day.
Willingness to work in environments that may include hot aisles and indoor areas reaching 90+ degrees Fahrenheit during certain times of the year.
Preferred Qualifications
At least 1 year of computer hardware repair experience.
Associate or bachelor’s degree in a related field or currently pursuing one.
Compensation
Estimated Pay Range: $23.86 USD.
Our Commitment to Diversity & Inclusion
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
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