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Guest Assistant Stay Suites Full-Time 7PM - 7AM

NueHealth, Amherst, OH, United States


This role is primarily responsible for the routine administrative and supportive duties to assist guests during their stay and ensure the facility runs smoothly.

Qualifications

High school diploma required

Minimum of 1 year experience

Ability to communicate effectively with diverse customers and patient populations

Healthcare background in Patient Care Technician, State Tested Nursing Assistant or MA required

Basic Life Support Certification (BLS) required

Responsibilities

Greet guests and family members

Verify information for guests stay

Orient guests to suite and functions of equipment such as TV, call light, furniture, and blinds in room

Assist Nurse Navigator with tasks including:

Recording vital signs

Explaining daily activities to guests

Assisting guests with ambulating to bathroom if necessary

Ensuring guests have ice packs changed frequently

Ensuring guest safety with visual observation

Promoting patient/family understanding of the educational content and involvement in the plan of care

Performing other clinical functions as delegated and supervised by the Nurse Navigator

Accurately advise other team members regarding guest needs and status

Inspect equipment for proper working conditions

Assist in work area by cleaning guest rooms and area

Assist in storing and stocking supplies and items

Respond in a timely manner to meet the needs of the guest

Assist in the check-out of guests following evaluation by Nurse Navigator

Other duties as assigned

Physical Demands
The employee must be able to lift and/or carry over 20 pounds on a regular basis and be able to push/pull over 25 pounds on a regular basis. The employee must be able to stand and/or walk at least five hours per day.

Work Environment
The work environment includes frequent sitting, conversing, and listening; use of hands to touch, handle, or feel objects, tools, or controls; and reaching with hands and arms. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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