Medical & Electronic Records Supervisor
Richmond Behavioral Health, Richmond, VA, United States
Medical & Electronic Records Program Supervisor
The Richmond Behavioral Health Authority has a full-time position available for a Medical & Electronic Records Program Supervisor in our Quality & Standards Division. The successful candidate will perform difficult, skilled administrative support and technical work supervising Health Information Coordinators, maintain the privacy and confidentiality of individuals’ information in a hybrid paper and electronic health record system, ensure that all laws and regulatory procedures related to releasing client information are followed, respond to all subpoenas for client medical records, coordinate duties and activities for Health Information Coordinators and related work as needed or assigned. Work is performed under the limited supervision of the Director of Compliance.
Essential Functions
Oversee the daily operations of the medical records department, including scheduled coverage.
Supervise staff; assign, direct, coach, counsel, discipline and evaluate staff performance.
Track and monitor major functions of medical records staff, including scanning and hanging, ensuring reports are completed within appropriate timeframes and reporting trends per monthly productivity report.
Monitor the scanning of external documents into the EHR and complete quality audits.
Complete 25% of scanning/hanging/validation tasks and close cases as needed.
Facilitate the destruction of records annually, with ongoing maintenance and organization of archive files.
Ensure staff are properly trained based on federal, state laws and Authority standards.
Conduct monthly team meetings and quarterly staff trainings.
Act as point of contact for any subpoena received by the agency.
Update and maintain standard operating procedures, policies, and forms for the medical records department.
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The Richmond Behavioral Health Authority has a full-time position available for a Medical & Electronic Records Program Supervisor in our Quality & Standards Division. The successful candidate will perform difficult, skilled administrative support and technical work supervising Health Information Coordinators, maintain the privacy and confidentiality of individuals’ information in a hybrid paper and electronic health record system, ensure that all laws and regulatory procedures related to releasing client information are followed, respond to all subpoenas for client medical records, coordinate duties and activities for Health Information Coordinators and related work as needed or assigned. Work is performed under the limited supervision of the Director of Compliance.
Essential Functions
Oversee the daily operations of the medical records department, including scheduled coverage.
Supervise staff; assign, direct, coach, counsel, discipline and evaluate staff performance.
Track and monitor major functions of medical records staff, including scanning and hanging, ensuring reports are completed within appropriate timeframes and reporting trends per monthly productivity report.
Monitor the scanning of external documents into the EHR and complete quality audits.
Complete 25% of scanning/hanging/validation tasks and close cases as needed.
Facilitate the destruction of records annually, with ongoing maintenance and organization of archive files.
Ensure staff are properly trained based on federal, state laws and Authority standards.
Conduct monthly team meetings and quarterly staff trainings.
Act as point of contact for any subpoena received by the agency.
Update and maintain standard operating procedures, policies, and forms for the medical records department.
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