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Community Manager

DEPT®, Granite Heights, WI, United States


Role Overview
Community Managers are responsible for maintaining, curating, and analyzing a brand's social media presence. Effective and impactful community planning results in a deep understanding of how a brand's audience interacts, responds, and engages with content across social platforms. Insights are used for future creative development.

Responsibilities

Develop and deliver concepts to feed organic content calendars.

Take part in content calendar planning – monthly, quarterly, and weekly.

Partner with the design team to produce social content.

Write all post copy in the brand’s tone of voice.

Schedule and post content across a brand’s social platforms.

Maintain awareness of pop culture and social media trends to inform content ideas.

Be available for West Coast hours and occasional weekend live events.

Analyze data and leverage insights from regular reports to improve performance.

Serve as the authority on best practices for organic social.

Monitor the competition and track industry trends.

Report on organic performance weekly and monthly.

Qualifications

2–4 years relevant experience in community planning or management.

Experience providing creative inspiration and strategic guidance.

Excellent presentation and communication skills.

Thorough understanding of organic social media.

Demonstrated ability to build and sustain a community.

Ability to remain focused under pressure and meet tight deadlines.

A passion for learning and sharing knowledge.

Strong interpersonal and listening skills.

Attention to detail and high quality execution.

Familiarity with emerging technologies and a desire to explore them.

Benefits

Health, dental, and vision coverage.

401(k) plan with matching.

Paid time off (PTO).

Paid company holidays.

Parental leave.

EEO & Diversity Statement
DEPT® is an equal opportunity employer. We are committed to an inclusive, barrier‑free recruitment and workplace for all individuals, regardless of identity, background, or disability. Let us know if you need accommodations during the hiring process.

Location & Salary
This is a hybrid role that requires attendance in the office three days a week. Candidates must be located within 50 miles of the assigned office (Chicago, IL; Salt Lake City, UT; Denver, CO; San Diego, CA; Los Angeles, CA; Austin, TX). Salary ranges from $69,300 to $78,000 USD, varying by location.

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