Network Engineer - Information Technology
Pima County, Tucson, AZ, United States
Overview
Job Type:
Classified
Job Classification:
5282 - Information Technology Support Engineer
Salary Grade:
15
Pay Range:
Hiring Range: $69,908 - $83,886 Annually; Pay Range: $69,908 - $97,864 Annually
Responsibilities
The Pima County Information Technology Department is seeking a Network Engineer under the classified title “ITD – Technical Support Engineer.”
This role operates in a highly team-oriented, technical environment that values self-motivation, attention to detail, and strong communication skills.
The position supports a high-performance core and data center infrastructure built on leading-edge networking and security technologies. Responsibilities include designing, implementing, monitoring, and troubleshooting network systems and related security solutions to ensure reliable and efficient service for public-facing applications and staff across multiple departments and locations.
You will collaborate closely with teammates and users to identify solutions, resolve issues, and contribute to hardware and software upgrades.
The role also includes participation in an on-call rotation and off-hours maintenance.
This is an opportunity to apply your current skills, develop new ones, and grow your career in a meaningful field. The ideal candidate brings enthusiasm, professionalism, and a commitment to continuous improvement, along with a desire to make a positive impact by supporting the mission of Pima County Government.
This is an in-office position located in Tucson, AZ, and cannot be remote. The Information Technology Department is unable to provide visa sponsorship for this position.
Essential Functions
(as defined under the Americans with Disabilities Act) include tasks, knowledge, skills, and other characteristics. This list is illustrative and not comprehensive; work assignments may vary by department need and will be communicated by the supervisor.
Maintain detailed records of equipment deployment, configurations, and issues; prepare reports on logistics performance, cost savings, and efficiency improvements.
Plan and coordinate installation and relocation of computer hardware, software, and peripherals across departments or locations.
Maintain open communication with stakeholders, including IT teams, department heads, and end-users.
Lead and participate in support for all types of tickets received by ITD: resolving problems, creating new capabilities, etc.; participate in forecasting computing/communications growth and provide proactive capacity management.
Participate in the disposal of obsolete client and computing/communications center equipment; assist in client license compliance.
Lead the automation, installation, configuration, documentation, troubleshooting and maintenance of ITD assets; participate on Microsoft Teams to drive standardization and strategic implementations.
Conduct testing to ensure functionality and performance of computing and/or communications systems; identify and resolve issues or malfunctions, troubleshoot problems related to connectivity and equipment failures.
Within the Facilities Management Department: manage fiber/copper builds for all Pima County cabling projects; manage Pima County’s three Communications Job Order Contractors (JOC's), ensuring they follow county specifications; create and update communications specifications; support users regarding communications projects; oversee Blue Staking for outside plant communications; design and build copper/fiber redundancy; create budgets and calculate costs for future projects; forecast maintenance costs; ensure JOCs are cleared for work at Superior Courts, Juvenile Courts, Justice Courts, Recorders Office and Jails.
Minimum Qualifications
Bachelor's degree
from an accredited college, university or technical trade school with a major in computer science, computer engineering, management information systems (MIS), or a closely-related field as determined by the department head at the time of recruitment AND four years of work experience in the maintenance and administration of client computing or communications hardware and software infrastructure.
Or
Associate's degree
from an accredited college, university or technical trade school with a major in computer science, computer engineering, management information systems (MIS), or a closely-related field as determined by department head at the time of recruitment AND six years of work experience in information technology including four years of experience in the maintenance and administration of client computing or communications hardware and software infrastructure.
(Relevant experience and/or education from an accredited college or university may be substituted.)
Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.
Preferred Qualifications
A detailed resume to supplement the job application.
Experience with/knowledge of implementing and maintaining networking and security solutions in an enterprise environment.
Experience with/knowledge of working with and troubleshooting switching, routing, and wireless LAN solutions.
Experience with/knowledge of working with clients and teammates to resolve networking issues.
Experience with/knowledge of working with fiber infrastructure in an enterprise environment.
Experience with/knowledge of creating network documentation using Microsoft Office Suite and Microsoft Visio.
Selection Procedure
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.
Supplemental Information
Licenses and Certificates: Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services’ review and approval of the candidate’s driving record.
Special Notice Items: The County requires pre-employment background checks. Some positions may require satisfactory completion of a personal background investigation by the court or law enforcement agencies. The Information Technology Department is unable to provide visa sponsorship for this position.
Physical/Sensory Requirements: Will need to visually analyze network diagrams, read technical documentation, and interpret data; may need to wear PPE and follow safety procedures; lifting up to 50 lbs; various physical activities described include bending, climbing, crawling, kneeling, reaching, squatting, and stooping; hearing, speaking, and vision requirements described.
Working Conditions: Will work in an office environment and in the field, with equipment and tools; travel to different locations, including client sites and project sites.
EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.
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Job Type:
Classified
Job Classification:
5282 - Information Technology Support Engineer
Salary Grade:
15
Pay Range:
Hiring Range: $69,908 - $83,886 Annually; Pay Range: $69,908 - $97,864 Annually
Responsibilities
The Pima County Information Technology Department is seeking a Network Engineer under the classified title “ITD – Technical Support Engineer.”
This role operates in a highly team-oriented, technical environment that values self-motivation, attention to detail, and strong communication skills.
The position supports a high-performance core and data center infrastructure built on leading-edge networking and security technologies. Responsibilities include designing, implementing, monitoring, and troubleshooting network systems and related security solutions to ensure reliable and efficient service for public-facing applications and staff across multiple departments and locations.
You will collaborate closely with teammates and users to identify solutions, resolve issues, and contribute to hardware and software upgrades.
The role also includes participation in an on-call rotation and off-hours maintenance.
This is an opportunity to apply your current skills, develop new ones, and grow your career in a meaningful field. The ideal candidate brings enthusiasm, professionalism, and a commitment to continuous improvement, along with a desire to make a positive impact by supporting the mission of Pima County Government.
This is an in-office position located in Tucson, AZ, and cannot be remote. The Information Technology Department is unable to provide visa sponsorship for this position.
Essential Functions
(as defined under the Americans with Disabilities Act) include tasks, knowledge, skills, and other characteristics. This list is illustrative and not comprehensive; work assignments may vary by department need and will be communicated by the supervisor.
Maintain detailed records of equipment deployment, configurations, and issues; prepare reports on logistics performance, cost savings, and efficiency improvements.
Plan and coordinate installation and relocation of computer hardware, software, and peripherals across departments or locations.
Maintain open communication with stakeholders, including IT teams, department heads, and end-users.
Lead and participate in support for all types of tickets received by ITD: resolving problems, creating new capabilities, etc.; participate in forecasting computing/communications growth and provide proactive capacity management.
Participate in the disposal of obsolete client and computing/communications center equipment; assist in client license compliance.
Lead the automation, installation, configuration, documentation, troubleshooting and maintenance of ITD assets; participate on Microsoft Teams to drive standardization and strategic implementations.
Conduct testing to ensure functionality and performance of computing and/or communications systems; identify and resolve issues or malfunctions, troubleshoot problems related to connectivity and equipment failures.
Within the Facilities Management Department: manage fiber/copper builds for all Pima County cabling projects; manage Pima County’s three Communications Job Order Contractors (JOC's), ensuring they follow county specifications; create and update communications specifications; support users regarding communications projects; oversee Blue Staking for outside plant communications; design and build copper/fiber redundancy; create budgets and calculate costs for future projects; forecast maintenance costs; ensure JOCs are cleared for work at Superior Courts, Juvenile Courts, Justice Courts, Recorders Office and Jails.
Minimum Qualifications
Bachelor's degree
from an accredited college, university or technical trade school with a major in computer science, computer engineering, management information systems (MIS), or a closely-related field as determined by the department head at the time of recruitment AND four years of work experience in the maintenance and administration of client computing or communications hardware and software infrastructure.
Or
Associate's degree
from an accredited college, university or technical trade school with a major in computer science, computer engineering, management information systems (MIS), or a closely-related field as determined by department head at the time of recruitment AND six years of work experience in information technology including four years of experience in the maintenance and administration of client computing or communications hardware and software infrastructure.
(Relevant experience and/or education from an accredited college or university may be substituted.)
Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.
Preferred Qualifications
A detailed resume to supplement the job application.
Experience with/knowledge of implementing and maintaining networking and security solutions in an enterprise environment.
Experience with/knowledge of working with and troubleshooting switching, routing, and wireless LAN solutions.
Experience with/knowledge of working with clients and teammates to resolve networking issues.
Experience with/knowledge of working with fiber infrastructure in an enterprise environment.
Experience with/knowledge of creating network documentation using Microsoft Office Suite and Microsoft Visio.
Selection Procedure
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.
Supplemental Information
Licenses and Certificates: Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services’ review and approval of the candidate’s driving record.
Special Notice Items: The County requires pre-employment background checks. Some positions may require satisfactory completion of a personal background investigation by the court or law enforcement agencies. The Information Technology Department is unable to provide visa sponsorship for this position.
Physical/Sensory Requirements: Will need to visually analyze network diagrams, read technical documentation, and interpret data; may need to wear PPE and follow safety procedures; lifting up to 50 lbs; various physical activities described include bending, climbing, crawling, kneeling, reaching, squatting, and stooping; hearing, speaking, and vision requirements described.
Working Conditions: Will work in an office environment and in the field, with equipment and tools; travel to different locations, including client sites and project sites.
EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.
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