Business Office Assistant
Heartland Dental, Fort Smith, AR, United States
Expected Full-Time Work Schedule/Hours
Monday–Thursday, 7:50 am–5:00 pm
Friday, 8:00 am–12:00 pm
Benefits
No nights or weekends – enjoy a healthy work‑life balance
Full benefits package – health insurance, retirement plans & PTO
Quarterly bonus potential – rewarding hard work & dedication
Dental Assistant Academy training & CE classes included – we invest in your growth
Job Description
Job Title:
Full‑time Experienced Business Office Assistant
My Dentist Fort Smith is looking for a full‑time experienced Business Office Assistant to support our front office. You will help patients experience a welcoming environment and work collaboratively with the team. Hard‑working and motivated, the successful candidate will bring a passion for helping us provide the best patient care to the communities we serve.
More About My Dentist Fort Smith
Join a 10‑person team that thrives on collaboration, communication, and community
The office is a fun, fast‑paced, engaging, energetic team
Location: 6323 Rogers Avenue, Fort Smith, AR 72903
Responsibilities
Greet and welcome patients as they enter the office to create a great first impression
Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers in the office
File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
Post insurance and patient payments and process accounts receivables
Review treatment plan fees and payment options with patients
Partner with the providers and team to implement Heartland Dental systems to optimize office potential
Minimum Qualifications, Experience, & Education
High School Diploma or GED
New Dental Assistant graduates welcomed to apply
2+ years of front office assistant work experience in a dental office
Experience with Dentrix or other dental software
Microsoft Office Suite experience
Preferred Experience
Dental Front Office work experience
Experience with insurance billing and accounts receivable
Working knowledge of dental procedures and terminology
Team & Culture Fit
Collaborative team player who thrives in supportive, family‑like environments
Dedicated, dependable with a positive attitude and service‑oriented mindset
Business & Professional Skills
Experience working in a fast‑paced and customer‑centric environment
Strong communication, organization, and multitasking abilities
Adaptable to changing workflows and team dynamics
Detail‑oriented with a proactive approach to problem solving
Excellent communication, organizational, and multi‑tasking skills
Compliance & Confidentiality
The position will have access to the minimum PHI necessary for performing job‑related functions. Regular HIPAA training, aligning with the specific role and responsibilities, will be required. The individual will need to protect PHI and maintain data safeguards.
Physical Requirements
Ability to perform essential duties satisfactorily with or without reasonable accommodation
Prolonged periods of sitting at a desk and working on a computerMust be able to lift up to 15 pounds at times
Availability to attend virtual training sessions (or in‑person) periodically throughout the years
TB Test Requirements
As part of our commitment to maintaining a safe and healthy environment, a tuberculosis (TB) test is required for all new hires in dental office positions. The test will be arranged during the pre‑employment process and must be completed prior to starting employment. Not applicable in the state of FL & TN.
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
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Monday–Thursday, 7:50 am–5:00 pm
Friday, 8:00 am–12:00 pm
Benefits
No nights or weekends – enjoy a healthy work‑life balance
Full benefits package – health insurance, retirement plans & PTO
Quarterly bonus potential – rewarding hard work & dedication
Dental Assistant Academy training & CE classes included – we invest in your growth
Job Description
Job Title:
Full‑time Experienced Business Office Assistant
My Dentist Fort Smith is looking for a full‑time experienced Business Office Assistant to support our front office. You will help patients experience a welcoming environment and work collaboratively with the team. Hard‑working and motivated, the successful candidate will bring a passion for helping us provide the best patient care to the communities we serve.
More About My Dentist Fort Smith
Join a 10‑person team that thrives on collaboration, communication, and community
The office is a fun, fast‑paced, engaging, energetic team
Location: 6323 Rogers Avenue, Fort Smith, AR 72903
Responsibilities
Greet and welcome patients as they enter the office to create a great first impression
Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers in the office
File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
Post insurance and patient payments and process accounts receivables
Review treatment plan fees and payment options with patients
Partner with the providers and team to implement Heartland Dental systems to optimize office potential
Minimum Qualifications, Experience, & Education
High School Diploma or GED
New Dental Assistant graduates welcomed to apply
2+ years of front office assistant work experience in a dental office
Experience with Dentrix or other dental software
Microsoft Office Suite experience
Preferred Experience
Dental Front Office work experience
Experience with insurance billing and accounts receivable
Working knowledge of dental procedures and terminology
Team & Culture Fit
Collaborative team player who thrives in supportive, family‑like environments
Dedicated, dependable with a positive attitude and service‑oriented mindset
Business & Professional Skills
Experience working in a fast‑paced and customer‑centric environment
Strong communication, organization, and multitasking abilities
Adaptable to changing workflows and team dynamics
Detail‑oriented with a proactive approach to problem solving
Excellent communication, organizational, and multi‑tasking skills
Compliance & Confidentiality
The position will have access to the minimum PHI necessary for performing job‑related functions. Regular HIPAA training, aligning with the specific role and responsibilities, will be required. The individual will need to protect PHI and maintain data safeguards.
Physical Requirements
Ability to perform essential duties satisfactorily with or without reasonable accommodation
Prolonged periods of sitting at a desk and working on a computerMust be able to lift up to 15 pounds at times
Availability to attend virtual training sessions (or in‑person) periodically throughout the years
TB Test Requirements
As part of our commitment to maintaining a safe and healthy environment, a tuberculosis (TB) test is required for all new hires in dental office positions. The test will be arranged during the pre‑employment process and must be completed prior to starting employment. Not applicable in the state of FL & TN.
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
#J-18808-Ljbffr