Teller
Langley Federal Credit Union, Hampton, VA, United States
Langley Federal Credit Union is currently hiring a Full Time Teller to work on-site at our Coliseum Branch in Hampton, VA.
Job Summary
Provides Langley members with impeccable service in person while accurately processing all types of member transactions. Educates members on Langley products and services to help them save, borrow, and spend wisely.
Essential Functions, Duties, and Responsibilities
Processes all types of transactions for members, including balance inquiries, transfers, payments, loan advances, account openings, and all other requests through our core system.
Processes cash transactions accurately and in compliance with all regulatory requirements.
Assists members with service requests, documenting the interaction and following up using the Customer Relationship Management (CRM) tool and Document Management System.
Educates members on Langley products and services, making referrals to internal business partners.
Fosters teamwork by professionally interacting with peers, supervisors, and other Langley employees.
Serves as a mentor and role model for all tellers, providing adequate on-site training.
Serves as a front-line deterrent against fraud and theft, protecting members and the Credit Union.
Assists with all other branch operational duties as assigned.
Complies with all Credit Union policies and regulatory requirements.
Works at other branch locations as needed.
Qualifications
An associate degree or two years of face-to-face customer service or sales experience, including cash handling, or an equivalent combination of education and experience, is required.
Keys to Success
Service Champion – adopts a service orientation, building trusting relationships and delivering value for associates, members, and communities.
Langley Ambassadors – demonstrates a passion for Langley’s vision, encouraging diversity, equity, and inclusion while considering Langley’s values when making decisions and taking accountability for delivering results.
Agile in Action – adapts to changes in the business, demonstrating innovation to improve Langley and advance the business into the future.
Team Driven – collaborates across Langley, communicating with transparency and prioritizing a team-based approach that delivers optimal outcomes for associates, members, and communities.
Continuous Learners – maintains an understanding of Langley’s business and how value is delivered to members and actively pursues opportunities to grow oneself and strengthen the organization.
Benefits
Medical, Dental, and Vision Plans
Educational Assistance (books, lab fees, registration costs)
Student Loan Repayment Support
Career Growth Opportunities
Generous Paid Vacation that accrues from day one and increases every five years, up to a maximum cap
13 Paid Holidays, including birthday and the day after Thanksgiving, plus Floating Holidays
Paid Sick Time
#J-18808-Ljbffr
Job Summary
Provides Langley members with impeccable service in person while accurately processing all types of member transactions. Educates members on Langley products and services to help them save, borrow, and spend wisely.
Essential Functions, Duties, and Responsibilities
Processes all types of transactions for members, including balance inquiries, transfers, payments, loan advances, account openings, and all other requests through our core system.
Processes cash transactions accurately and in compliance with all regulatory requirements.
Assists members with service requests, documenting the interaction and following up using the Customer Relationship Management (CRM) tool and Document Management System.
Educates members on Langley products and services, making referrals to internal business partners.
Fosters teamwork by professionally interacting with peers, supervisors, and other Langley employees.
Serves as a mentor and role model for all tellers, providing adequate on-site training.
Serves as a front-line deterrent against fraud and theft, protecting members and the Credit Union.
Assists with all other branch operational duties as assigned.
Complies with all Credit Union policies and regulatory requirements.
Works at other branch locations as needed.
Qualifications
An associate degree or two years of face-to-face customer service or sales experience, including cash handling, or an equivalent combination of education and experience, is required.
Keys to Success
Service Champion – adopts a service orientation, building trusting relationships and delivering value for associates, members, and communities.
Langley Ambassadors – demonstrates a passion for Langley’s vision, encouraging diversity, equity, and inclusion while considering Langley’s values when making decisions and taking accountability for delivering results.
Agile in Action – adapts to changes in the business, demonstrating innovation to improve Langley and advance the business into the future.
Team Driven – collaborates across Langley, communicating with transparency and prioritizing a team-based approach that delivers optimal outcomes for associates, members, and communities.
Continuous Learners – maintains an understanding of Langley’s business and how value is delivered to members and actively pursues opportunities to grow oneself and strengthen the organization.
Benefits
Medical, Dental, and Vision Plans
Educational Assistance (books, lab fees, registration costs)
Student Loan Repayment Support
Career Growth Opportunities
Generous Paid Vacation that accrues from day one and increases every five years, up to a maximum cap
13 Paid Holidays, including birthday and the day after Thanksgiving, plus Floating Holidays
Paid Sick Time
#J-18808-Ljbffr