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Legal Assistant / Office Administrator

Monk Law Firm, PLLC, Charlotte, NC, United States


We are seeking a friendly, charismatic, and detail-oriented Legal Assistant / Office Administrator to join our law firm in our Charlotte office (SouthPark). This role is ideal for someone who thrives in a client-facing environment, enjoys creating an exceptional in-office experience, and takes pride in keeping operations organized and running smoothly. You will play a key role in supporting our attorneys and paralegals, assisting clients during important life-planning moments, and serving as the welcoming face of our Charlotte office. A warm, bubbly personality paired with strong administrative skills is essential.

Key Responsibilities

Provide a key point of contact for clients and referral sources

Greet clients and visitors warmly, professionally, and with a positive, upbeat demeanor

Coordinate office availability and support daily scheduling needs

Manage incoming and outgoing mail for the Charlotte office

Prepare estate planning binders, including creating, scanning, naming, organizing, and assembling documents

Send completed estate planning documents to clients accurately and on time

Witness client signatures and notarize documents as needed

Record estate planning documents as required

Scan and upload attorney notes and client documents into firm systems

Coordinate client intake process and manage ICON scheduling

Track time entries as needed

Order and maintain office supplies for the Charlotte location

Assist with general administrative tasks to support attorneys and office operations

Qualifications

Prior experience in a legal, administrative, or professional office environment preferred

Experience in estate planning or business law firm setting is a plus

NC Notary Public license preferred (or willingness to obtain)

Highly organized with strong attention to detail

Friendly, charismatic, and client-focused personality

Professional communication skills and comfort interacting with clients in person

Ability to handle sensitive and confidential information with discretion

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