Cage Cashier PT
Oxford Casino Hotel, Oxford, ME, United States
Oxford Casino Hotel, located in Oxford, Maine, is part of Churchill Downs Incorporated. The casino boasts a variety of gaming options, including 23 table games and over 900 slot machines, as well as two restaurants, the Ox Pub and the Oxford Express, and a 107‑room hotel featuring six suites.
Job Title
Cage Cashier PT
Location
Oxford, ME, US 04270
Job Summary
Responsible for courteously and accurately providing guests and team members financial and non‑cash services in Cage, Sportsbook, and Reward’s Club operations while ensuring protection of company assets and providing a positive Cage experience for all guests.
Essential Duties & Responsibilities
Provides outstanding guest service to all internal and external guests in accordance with department guest service standards.
Accurately handles financial transactions including, but not limited to, exchanging currency, TITO ticket redemption, chip redemption, cashing checks, conducting credit card cash advances, sports wagering, etc.
Handles Reward’s Club services such as enrolling new guests, updating accounts, assisting with PIN changes, answering questions about promotions and Reward’s Club accounts, and documenting guest concerns.
Complies with all aspects of the company Anti‑Money Laundering (AML) Program and its regulations, including the Bank Secrecy Act, Title 31, and Suspicious Activity Reporting.
Reconciles cash drawer at the end of each shift.
Establishes and maintains professional relationships with other team members, guests, and vendors.
Complies with all department and company policies, procedures, regulations, internal controls, and government rules.
Performs any reasonable temporary assigned duties outside the position’s description in the interest of efficiency, productivity, or guest service as directed by management.
Required Skills & Abilities
High school diploma or GED required.
Knowledge of and proficiency in basic mathematics.
Successful completion of a pre‑employment background check.
Ability to obtain and maintain a Maine State Dual Gaming/Sportsbook License.
Ability to obtain and maintain an Employer Identification Number (EIN) and submit federal Occupational Tax and Registration Return for Wager (Form 11‑C).
Two (2) years of cash handling experience required.
Two (2) years of guest service experience required.
Ability to comprehend, retain, and execute written, verbal, and demonstrated directions, explanations, and guidance.
Flexible schedule: must be able to work days, evenings, nights, weekends, and holidays.
Physical Requirements & Working Conditions
The position requires standing for long periods of time, up to four (4) hours without a break, to meet guest service standards. The team member must withstand a casino environment that may include loud noises, bright and flashing lights, continuous bending, stooping, squatting, balancing, kneeling, lifting, and pushing/pulling. Occasionally, carts weighing up to sixty (60) pounds may be pushed. Mental stamina and a positive attitude are essential for working under pressure in a fast‑paced casino environment and effectively dealing with guests, management, and other team members.
The work environment involves everyday risk of discomforts associated with standing, computer monitor use, and cash handling. Safe work practices with office equipment, avoidance of trips and falls, and observance of fire regulations are necessary. The area is adequately lit, heated, and ventilated. Noise levels are typically moderate to loud.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
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Job Title
Cage Cashier PT
Location
Oxford, ME, US 04270
Job Summary
Responsible for courteously and accurately providing guests and team members financial and non‑cash services in Cage, Sportsbook, and Reward’s Club operations while ensuring protection of company assets and providing a positive Cage experience for all guests.
Essential Duties & Responsibilities
Provides outstanding guest service to all internal and external guests in accordance with department guest service standards.
Accurately handles financial transactions including, but not limited to, exchanging currency, TITO ticket redemption, chip redemption, cashing checks, conducting credit card cash advances, sports wagering, etc.
Handles Reward’s Club services such as enrolling new guests, updating accounts, assisting with PIN changes, answering questions about promotions and Reward’s Club accounts, and documenting guest concerns.
Complies with all aspects of the company Anti‑Money Laundering (AML) Program and its regulations, including the Bank Secrecy Act, Title 31, and Suspicious Activity Reporting.
Reconciles cash drawer at the end of each shift.
Establishes and maintains professional relationships with other team members, guests, and vendors.
Complies with all department and company policies, procedures, regulations, internal controls, and government rules.
Performs any reasonable temporary assigned duties outside the position’s description in the interest of efficiency, productivity, or guest service as directed by management.
Required Skills & Abilities
High school diploma or GED required.
Knowledge of and proficiency in basic mathematics.
Successful completion of a pre‑employment background check.
Ability to obtain and maintain a Maine State Dual Gaming/Sportsbook License.
Ability to obtain and maintain an Employer Identification Number (EIN) and submit federal Occupational Tax and Registration Return for Wager (Form 11‑C).
Two (2) years of cash handling experience required.
Two (2) years of guest service experience required.
Ability to comprehend, retain, and execute written, verbal, and demonstrated directions, explanations, and guidance.
Flexible schedule: must be able to work days, evenings, nights, weekends, and holidays.
Physical Requirements & Working Conditions
The position requires standing for long periods of time, up to four (4) hours without a break, to meet guest service standards. The team member must withstand a casino environment that may include loud noises, bright and flashing lights, continuous bending, stooping, squatting, balancing, kneeling, lifting, and pushing/pulling. Occasionally, carts weighing up to sixty (60) pounds may be pushed. Mental stamina and a positive attitude are essential for working under pressure in a fast‑paced casino environment and effectively dealing with guests, management, and other team members.
The work environment involves everyday risk of discomforts associated with standing, computer monitor use, and cash handling. Safe work practices with office equipment, avoidance of trips and falls, and observance of fire regulations are necessary. The area is adequately lit, heated, and ventilated. Noise levels are typically moderate to loud.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
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