Health Insurance Customer Advocate II

CareFirst BlueCross BlueShield in Baltimore, MD is hiring for a customer service position focused on member, provider, and broker inquiries. Responsibilities include problem resolution, maintaining customer records, and providing information about products and services. Candidates must have at least 3 years of customer service experience, preferably in a call center environment. A high school diploma or GED is required. The position offers a salary range of $38,448 to $70,488, with additional benefits and incentives.
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