Referral Coordinator-Central
Mountain Park Health Center, Phoenix, AZ, United States
Brief Description
The Referral Coordinator is responsible for obtaining prior authorizations, processing referrals and scheduling appointments with specialists for patients per provider requests.
Essential Functions
Processes and coordinates referrals from providers and ensures insurance is verified prior to processing the referral.
Initiates insurance authorizations for consultation.
Ensures cancelled appointments and related ancillary appointments are rescheduled and communicated to patients.
Provides clinical information to specialists for referrals to be processed.
Keeps patients informed of the status of their referral and information about their appointment.
Maintains referral tracking system and up-to-date referral documentation.
Follows up on prior authorizations ensuring they are completed correctly and reports any concerns to leadership.
Maintains regular and predictable attendance.
Performs other duties as assigned.
Position Qualifications
Minimum Qualifications
High School diploma or equivalent.
Preferred Qualifications
Previous referral experience
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The Referral Coordinator is responsible for obtaining prior authorizations, processing referrals and scheduling appointments with specialists for patients per provider requests.
Essential Functions
Processes and coordinates referrals from providers and ensures insurance is verified prior to processing the referral.
Initiates insurance authorizations for consultation.
Ensures cancelled appointments and related ancillary appointments are rescheduled and communicated to patients.
Provides clinical information to specialists for referrals to be processed.
Keeps patients informed of the status of their referral and information about their appointment.
Maintains referral tracking system and up-to-date referral documentation.
Follows up on prior authorizations ensuring they are completed correctly and reports any concerns to leadership.
Maintains regular and predictable attendance.
Performs other duties as assigned.
Position Qualifications
Minimum Qualifications
High School diploma or equivalent.
Preferred Qualifications
Previous referral experience
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