Administrative Support Specialist
Care Plus NJ, Inc., Bloomfield, NJ, United States
Location
Location:
Rotating between our 5 locations: Paramus, Fairlawn, Bloomfield, Rochelle Park, 1st, and 5th. Schedules rotate on a quarterly basis.
On-site M-F
3rd Shift: 1:30 pm - 9:30 pm
*Please note that these shifts will vary based on location
What We Offer
Health and Dental Coverage
Generous Vacation, Personal, and Sick Time
Competitive Hourly Wages and Premium Holiday Compensation
401K Plan and Tuition Reimbursement
Employee Discount and Rewards Program
Life & AD&DD insurance; STD & LTD coverage
Job Summary
As an Administrative Support Specialist, you will work underneath the office manager and with a team to provide administrative and clerical support to management, departments, staff, and clients. In this entry‑level role, you will have the benefit of working face‑to‑face with our clients and linking them to services to help them in their journey. Additionally, you will gain operational knowledge of a Non‑profit and a Certified Community Behavioral Health Clinic in your work with our various departments, prescribers, mental health and substance use providers.
What You Will Do
Serve as greeter for walk‑ins or scheduled face‑to‑face or telehealth appointments
Verify, review, and update demographic and insurance information in the agency electronic health record
General knowledge of all insurance benefits and coverage, as well as Patient Verification Systems – Evolv NX, MyAbility, Navinet, NJMMIS is a plus.
Verify insurance benefits and eligibility.
Upload benefits in the agency Electronic Health Record
Collect payment at the time of service and/or collect past balances from the client, virtually or in‑person.
Answer the telephone and provide routine information. Assist clients (over the phone and in‑person) by communicating in a positive, friendly and professional manner.
Schedule appointments, conduct appointment confirmations/reminders.
Effectively present information in one‑on‑one and small group situations to customers, clients, and other employees of the organization
What We Are Looking For
High School diploma (HSD) or General Education Degree (GED)
6 months to two years receptionist experience in the medical or mental health field
Medical insurance verification experience required
Valid Driver's license required and must be insurable by agency's automobile insurance.
Studies have shown that women, communities of color, and historically underrepresented individuals are less likely to apply to jobs unless they meet all the qualifications. At CarePlus NJ Inc, we are committed to building a workforce that is representative of all members of our community.
Care Plus follows Title VII of the Civil Rights Act of 1964, et seq and NJ Law Against Discrimination. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, national origin, disability status, protected veteran status or any other characteristic protected by Federal and State laws.
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Location:
Rotating between our 5 locations: Paramus, Fairlawn, Bloomfield, Rochelle Park, 1st, and 5th. Schedules rotate on a quarterly basis.
On-site M-F
3rd Shift: 1:30 pm - 9:30 pm
*Please note that these shifts will vary based on location
What We Offer
Health and Dental Coverage
Generous Vacation, Personal, and Sick Time
Competitive Hourly Wages and Premium Holiday Compensation
401K Plan and Tuition Reimbursement
Employee Discount and Rewards Program
Life & AD&DD insurance; STD & LTD coverage
Job Summary
As an Administrative Support Specialist, you will work underneath the office manager and with a team to provide administrative and clerical support to management, departments, staff, and clients. In this entry‑level role, you will have the benefit of working face‑to‑face with our clients and linking them to services to help them in their journey. Additionally, you will gain operational knowledge of a Non‑profit and a Certified Community Behavioral Health Clinic in your work with our various departments, prescribers, mental health and substance use providers.
What You Will Do
Serve as greeter for walk‑ins or scheduled face‑to‑face or telehealth appointments
Verify, review, and update demographic and insurance information in the agency electronic health record
General knowledge of all insurance benefits and coverage, as well as Patient Verification Systems – Evolv NX, MyAbility, Navinet, NJMMIS is a plus.
Verify insurance benefits and eligibility.
Upload benefits in the agency Electronic Health Record
Collect payment at the time of service and/or collect past balances from the client, virtually or in‑person.
Answer the telephone and provide routine information. Assist clients (over the phone and in‑person) by communicating in a positive, friendly and professional manner.
Schedule appointments, conduct appointment confirmations/reminders.
Effectively present information in one‑on‑one and small group situations to customers, clients, and other employees of the organization
What We Are Looking For
High School diploma (HSD) or General Education Degree (GED)
6 months to two years receptionist experience in the medical or mental health field
Medical insurance verification experience required
Valid Driver's license required and must be insurable by agency's automobile insurance.
Studies have shown that women, communities of color, and historically underrepresented individuals are less likely to apply to jobs unless they meet all the qualifications. At CarePlus NJ Inc, we are committed to building a workforce that is representative of all members of our community.
Care Plus follows Title VII of the Civil Rights Act of 1964, et seq and NJ Law Against Discrimination. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, national origin, disability status, protected veteran status or any other characteristic protected by Federal and State laws.
#J-18808-Ljbffr