Field Technician - Rental Store
Thompson Tractor Company, Inc., Tuscaloosa, AL, United States
Description
The Rental Store Field Technician is responsible for performing service and repair work on equipment while working both independently and as part of a team. This role requires the ability to accurately evaluate, troubleshoot, and repair earthmoving equipment in the field and in shop environments. The Field Technician must successfully complete onthejob training, classroom instruction, and elearning. Successful candidates demonstrate initiative, strong teamwork, a commitment to customer service, and a dedication to providing efficient, effective solutions.
Advancement in Technician classification is based on attitude, skill development, and overall job performance.
Essential Responsibilities & Expectations
Adheres to and follows all applicable and required safety standards and procedures.
Plans and performs minor repairs using correct tools and procedures.
Performs the following tasks on engines, hydraulics, transmissions, and electrical components: remove and install; disassemble and reassemble; minor adjustments as needed for service.
Perform preventative maintenance, diagnostics, and troubleshooting
Demonstrates proper use of service information systems
Orders and return parts for assigned jobs in timely manner
Test and adjust components for optimal performance
Works independently in the field as required
Must have a valid driver's license to be eligible for hire.
Uphold the Core Values of
Safe and Secure, Stronger Together, People of Integrity,
and
Driven to Serve.
Behavior Standard
*
Maintain a productive work environment by acting and communicating in a manner that upholds the values of the Thompson Tractor brand.
Demonstrate that you can have a positive relationship with customers, clients, vendors, coworkers, and management.
Proper and regular attendance required.
Qualifications
Education
High school diploma or the equivalent
Experience
A minimum of one (1) year's work experience involving mechanical repairs or a combination of relevant experience and equivalent technical education required.
Experience using personal computers and basic typing skills required.
Med Card and CDL preferred.
MVR (required)
Skills and Competencies
Intermediate engine, transmission, hydraulic, and electrical diagnostic, and repair skills
Written and verbal communication skills required.
Basic computer skills required.
Job Training
Area specific technical training
OSHA and MSHA required training.
Vendor technical sites (Infocast, Liftnet, SIMSi, etc.)
Safety Summary
Working Conditions
Work typically normally performed in a Service Department shop or on location at customer job sites.
Exposure to physical risk and all-weather conditions is associated with this position.
Standing on hard surfaces for extended periods of time often required.
Physical Requirements
Ability to speak, listen, read, write, and type effectively
Ability to reach, kneel, grasp, stoop, and perform repetitive motions
Ability to lift and carry items up to 75 pounds
Ability to climb on and around heavy equipment
Ability to drive during daytime and nighttime hours
Exposure to potential tripping, slipping, and falling hazards
Work in environments with job siterelated hazards
Exposure to drivingrelated hazards
Ability to work effectively in stressful or highpressure situations
Job Hazards
Material handling lifting
Chemicals
Construction
Cranes and hoisting
Noise
Eye
Slips and falls
Moving machinery
Stationary machinery
Respiratory
Laceration
Amputation
Strains and sprains
Heat exhaustion
Thompson Tractor is an Equal Opportunity Employer
Qualifications
Education
High School or Equivalent (required)
Experience
A minimum of one (1) year's work experience involving mechanical repairs or a combination of relevant experience and equivalent technical education required. (required)
Experience using personal computers and basic typing skills required. (required)
Licenses & Certifications
CDL Class A (preferred)
Med Card (preferred)
Skills
Customer Service (required)
Written Communication (required)
Verbal Communication (required)
Technical (required)
Mechanical (required)
Time Management (required)
Troubleshooting (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
The Rental Store Field Technician is responsible for performing service and repair work on equipment while working both independently and as part of a team. This role requires the ability to accurately evaluate, troubleshoot, and repair earthmoving equipment in the field and in shop environments. The Field Technician must successfully complete onthejob training, classroom instruction, and elearning. Successful candidates demonstrate initiative, strong teamwork, a commitment to customer service, and a dedication to providing efficient, effective solutions.
Advancement in Technician classification is based on attitude, skill development, and overall job performance.
Essential Responsibilities & Expectations
Adheres to and follows all applicable and required safety standards and procedures.
Plans and performs minor repairs using correct tools and procedures.
Performs the following tasks on engines, hydraulics, transmissions, and electrical components: remove and install; disassemble and reassemble; minor adjustments as needed for service.
Perform preventative maintenance, diagnostics, and troubleshooting
Demonstrates proper use of service information systems
Orders and return parts for assigned jobs in timely manner
Test and adjust components for optimal performance
Works independently in the field as required
Must have a valid driver's license to be eligible for hire.
Uphold the Core Values of
Safe and Secure, Stronger Together, People of Integrity,
and
Driven to Serve.
Behavior Standard
*
Maintain a productive work environment by acting and communicating in a manner that upholds the values of the Thompson Tractor brand.
Demonstrate that you can have a positive relationship with customers, clients, vendors, coworkers, and management.
Proper and regular attendance required.
Qualifications
Education
High school diploma or the equivalent
Experience
A minimum of one (1) year's work experience involving mechanical repairs or a combination of relevant experience and equivalent technical education required.
Experience using personal computers and basic typing skills required.
Med Card and CDL preferred.
MVR (required)
Skills and Competencies
Intermediate engine, transmission, hydraulic, and electrical diagnostic, and repair skills
Written and verbal communication skills required.
Basic computer skills required.
Job Training
Area specific technical training
OSHA and MSHA required training.
Vendor technical sites (Infocast, Liftnet, SIMSi, etc.)
Safety Summary
Working Conditions
Work typically normally performed in a Service Department shop or on location at customer job sites.
Exposure to physical risk and all-weather conditions is associated with this position.
Standing on hard surfaces for extended periods of time often required.
Physical Requirements
Ability to speak, listen, read, write, and type effectively
Ability to reach, kneel, grasp, stoop, and perform repetitive motions
Ability to lift and carry items up to 75 pounds
Ability to climb on and around heavy equipment
Ability to drive during daytime and nighttime hours
Exposure to potential tripping, slipping, and falling hazards
Work in environments with job siterelated hazards
Exposure to drivingrelated hazards
Ability to work effectively in stressful or highpressure situations
Job Hazards
Material handling lifting
Chemicals
Construction
Cranes and hoisting
Noise
Eye
Slips and falls
Moving machinery
Stationary machinery
Respiratory
Laceration
Amputation
Strains and sprains
Heat exhaustion
Thompson Tractor is an Equal Opportunity Employer
Qualifications
Education
High School or Equivalent (required)
Experience
A minimum of one (1) year's work experience involving mechanical repairs or a combination of relevant experience and equivalent technical education required. (required)
Experience using personal computers and basic typing skills required. (required)
Licenses & Certifications
CDL Class A (preferred)
Med Card (preferred)
Skills
Customer Service (required)
Written Communication (required)
Verbal Communication (required)
Technical (required)
Mechanical (required)
Time Management (required)
Troubleshooting (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.