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Onsite Help Desk II - IAM & IT Support

Gilder Search Group, Madison, WI, United States


Gilder Search Group is seeking a Help Desk II in Madison, WI focusing on providing Identity and Account Management services for the Department of Workforce Development (DWD). Applicants should have at least 1 year of experience with digital tools and 6 months in customer service or team environments. Responsibilities include offering computer support and managing computers for DWD staff. The position is onsite, requiring a Wisconsin resident and presence 1-2 days per week. Training occurs onsite for the first two weeks.
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