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Victim Advocate

Texas State University, San Marcos, TX, United States


Victim Advocate
Location: San Marcos

Department: UPD Administrative Services

Job Type: Full-Time

Required Qualifications

At least two years of experience in victim advocacy

Experience in human services, particularly with victims of interpersonal violence

Ability to manage multiple cases by assessing urgency, safety concerns, and survivor needs in high‑stress situations.

Experience supporting or coordinating programs, services, or referrals aligned with survivor‑centered care and organizational goals.

Knowledge of confidentiality and data security practices to protect sensitive client information.

Skill in maintaining accurate, timely, and confidential case records using databases or case management systems.

Experience in assessing the severity and urgency of assigned cases and appropriately providing support, identifying specific needs, and prioritizing referrals and/or resources.

Ability to explain legal, medical, and procedural information in clear, trauma‑informed language.

Strong interpersonal skills to build trust with survivors through compassionate, non‑judgmental, and consistent support.

Bachelor’s degree in psychology, social work, counseling, or a related field

Capacity to respond calmly and empathetically during crises, including after‑hours or emergency situations.

Preferred Qualifications

Demonstrated ability to collaborate with law enforcement, legal, medical, and campus‑based support services.

Familiarity with Title IX regulations, the Clery Act, and trauma‑informed care principles.

Certification as a victim advocate through the National Organization for Victim Assistance (NOVA) or a comparable credentialing body.

Master’s degree (preferred), or equivalent professional experience in social work, counseling, criminal justice, or a related field, or equivalent professional experience.

Job Description
Responsible for providing specialized support services for students, faculty, and staff who are the victims of crime.

Job Duties

Provide trauma‑informed advocacy and support to survivors of sexual assault, domestic violence, stalking, and other violent crimes.

Assist survivors through the judicial process, including obtaining protective orders and offering support throughout criminal proceedings.

Support individuals reporting to University Police Department (UPD) and those reporting exclusively through the Title IX Office of Compliance.

Serve as a liaison between survivors and campus resources, including the Dean of Students Office and Student Health Center.

Collaborate with Hays County Victim Services and other community partners to strengthen referral networks.

Educate the campus community on survivor rights, available resources, and reporting options.

Assist survivors in navigating law enforcement, medical, and legal systems when they choose to pursue these options.

Maintain strict confidentiality in accordance with applicable laws and university policies.

Provide advocacy support to students living on campus, serving a residential population of over 9,000 students.

Collaborate with the Texas State University School of Social Work as needed.

Drive University vehicles as required for job duties.

Maintain flexibility in scheduling, including availability for occasional call‑backs during evenings, weekends, or holidays as needed.

Legal and Employment Notices
Texas State University is committed to a policy of non‑discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions.

Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.

In accordance with federal law, all new employees must complete the Form I‑9 and provide acceptable documentation verifying their identity and authorization to work in the United States. Texas State University participates in E‑Verify, and employment is contingent upon the successful verification of work authorization. Employees are required to maintain valid work authorization to satisfy the conditions of Form I9 at all times during their employment and the university makes no implicit or explicit promises to financially support visa or permanent residency applications.

Applicants must have a valid Texas Driver’s License and be a driver in good standing with less than 10 points deducted for driving infractions as determined by the employer driving standards system. Applicants must pass a full background, drug and alcohol test, and a physical skills assessment relevant to the job posting title requirements.

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