Water Treatment Account Manager - Cleveland, OH
NCH Corporation, Cleveland, OH, United States
Water Treatment Account Manager - Cleveland, OH Established, Entrepreneurial, EmpoweredExplore the Opportunities! Chem-Aqua is the wholly owned water treatment subsidiary of NCH Corporation, a privately owned specialty chemicals, maintenance supplies, and services company with over $1 billion in annual sales. We are seeking top-tier talent to support our growth strategy. We offer an unparalleled training program, uncapped income potential, and a culture that recognizes results, yet embraces the importance of work/life balance. Join the Chem-Aqua team, where your initiative and contributions will be noticed and make a difference.
The Account Manager is a field-based position providing hands-on servicing of boiler and cooling water systems for our existing customer base, including but not limited to chemical testing, monitoring, calibration, repair of chemical-feed-related equipment, and visual inspections of systems when necessary. This is a remote position.
Responsibilities: Perform assigned water testing and sampling as required
Communicate, record, and maintain relevant information regarding treatment operations
Schedule service and sales calls, including daily, weekly and monthly reporting
Accurately report service calls
Perform diagnostics on water treatment equipment: reverse osmosis systems, water softeners, and other water treatment/conditioning systems.
Determine system condition, identify malfunctions, and take corrective actions
Provide routine preventative maintenance services; inspection, cleaning, and calibration of system components as necessary to assigned accounts
Assist in identifying additional service needs and opportunities while developing and implementing customized solutions for our customers
Maintain customer chemical inventory which may include lifting
Other duties as assigned
Requirements: Highly motivated, self-starter with the ability to build relationships
3-5 years of work experience in a field using mechanical principles
Experience in the water treatment or related industry a plus
Ability to work flexible schedule, some weekends required
Very organized with exceptional follow-through abilities
Ability to multi-task in an active working environment
Able to pass a drug and background check per the company requirements
High School Diploma or equivalent
Knowledgeable in MS Office applications
Knowledgeable in a CRM software or related systems
Knowledgeable in using a computer, tablet, smart phone, and other work related technology
This position requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting.
Be able to wear protective gear for the face, ears, and gloves
20 % travel required
NCH Corporation offers a full suite of benefits, employee development and recognition programs. Equal Opportunity Employer.
The Account Manager is a field-based position providing hands-on servicing of boiler and cooling water systems for our existing customer base, including but not limited to chemical testing, monitoring, calibration, repair of chemical-feed-related equipment, and visual inspections of systems when necessary. This is a remote position.
Responsibilities: Perform assigned water testing and sampling as required
Communicate, record, and maintain relevant information regarding treatment operations
Schedule service and sales calls, including daily, weekly and monthly reporting
Accurately report service calls
Perform diagnostics on water treatment equipment: reverse osmosis systems, water softeners, and other water treatment/conditioning systems.
Determine system condition, identify malfunctions, and take corrective actions
Provide routine preventative maintenance services; inspection, cleaning, and calibration of system components as necessary to assigned accounts
Assist in identifying additional service needs and opportunities while developing and implementing customized solutions for our customers
Maintain customer chemical inventory which may include lifting
Other duties as assigned
Requirements: Highly motivated, self-starter with the ability to build relationships
3-5 years of work experience in a field using mechanical principles
Experience in the water treatment or related industry a plus
Ability to work flexible schedule, some weekends required
Very organized with exceptional follow-through abilities
Ability to multi-task in an active working environment
Able to pass a drug and background check per the company requirements
High School Diploma or equivalent
Knowledgeable in MS Office applications
Knowledgeable in a CRM software or related systems
Knowledgeable in using a computer, tablet, smart phone, and other work related technology
This position requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting.
Be able to wear protective gear for the face, ears, and gloves
20 % travel required
NCH Corporation offers a full suite of benefits, employee development and recognition programs. Equal Opportunity Employer.