
Strategic Capacity Planning & Forecasting Lead – Remote
Hilton, Washington, District of Columbia, United States
Hilton is seeking a Senior Analyst for Capacity Planning & Forecasting to join their corporate office. In this role, you will lead efforts to optimize headcount and hiring strategies for global customer care contact centers. Responsibilities include analyzing operational efficiency, maintaining staffing models using Python, and collaborating with external partners. The ideal candidate has strong analytical skills, experience with BI tools, and a Bachelor's degree in a quantitative field. Exceptional travel perks and professional growth opportunities are offered.
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