Analyst/Sr Analyst, AAdvantage Products & Delivery
American Airlines, Fort Worth, TX, United States
Analyst/Sr Analyst, AAdvantage Products & Delivery
Posting Start Date: 4/23/26
Location: DFW Headquarters Building 8 (DFW-SV08)
Cities: Fort Worth - TX
Requisition ID: 85298
Job Description
Intro
Join the American Airlines family to explore opportunities at work and in your downtime. You’ll have the chance to grow professionally, tackle challenges with flexibility, and enjoy a rewarding career while traveling worldwide.
Why you'll love this job
You will be at the center of delivering innovative products, ensuring quality, and aligning strategic initiatives that shape the experience of millions of loyal customers. You’ll collaborate with cross‑functional stakeholders across Product, Technology, Marketing, and Customer Experience, gaining exposure to strategic initiatives and building a strong foundation for career growth in product delivery and program management.
What you'll do
Strategy & Analytics responsibilities include:
Analyzing and translating complex performance trends to evaluate product processes, identify optimization and revenue opportunities, and recommend solutions that improve efficiency, performance, and customer experience.
Building end‑to‑end business cases for products or initiatives, leveraging financial modeling, forecasting, and member experience analysis to develop clear, compelling recommendations and drive stakeholder buy‑in.
Designing and interpreting A/B tests to guide data‑driven product and strategy decisions.
Supporting executive‑level reporting and communication to ensure visibility into progress and outcomes.
All you'll need for success
Minimum Qualifications - Education & Prior Job Experience
Bachelor’s Degree or equivalent training/experience
3 years related work experience
Preferred Qualifications - Education & Prior Job Experience
Master of Business Administration
Previous project management, product management, or quality assurance experience
Knowledge of AAdvantage loyalty products and propositions as well as consumer behavior
Skills, Licenses & Certifications
Strong analytical and problem‑solving skills with experience in data interpretation and reporting.
Familiarity with agile methodologies, backlog management, and product delivery processes.
Understanding of quality assurance practices and tools for testing and defect tracking.
Excellent communication and collaboration skills across technical and business teams.
Exceptional business acumen with a customer‑focused mindset.
Ability to manage multiple priorities in a fast‑paced, dynamic environment.
Strong focus on accuracy and thoroughness in analysis, documentation, and quality assurance activities.
What you'll get
Travel Perks: Access to 365 destinations on more than 6,800 daily flights across the global network.
Health Benefits: Day‑one health, dental, prescription, and vision benefits along with virtual doctor visits and flexible spending accounts.
Wellness Programs: Tools, resources, and support for physical and mental well‑being.
401(k) Program: Available upon hire with employer contributions after one year.
Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more.
Feel free to be yourself at American
Inclusion and diversity drive our workforce. American Airlines values the unique perspectives of each employee and offers Employee Business Resource Groups that connect staff to customers, suppliers, communities, and shareholders, fostering an inclusive work environment.
Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc. fully considers all qualified applicants including those with a criminal history.
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Posting Start Date: 4/23/26
Location: DFW Headquarters Building 8 (DFW-SV08)
Cities: Fort Worth - TX
Requisition ID: 85298
Job Description
Intro
Join the American Airlines family to explore opportunities at work and in your downtime. You’ll have the chance to grow professionally, tackle challenges with flexibility, and enjoy a rewarding career while traveling worldwide.
Why you'll love this job
You will be at the center of delivering innovative products, ensuring quality, and aligning strategic initiatives that shape the experience of millions of loyal customers. You’ll collaborate with cross‑functional stakeholders across Product, Technology, Marketing, and Customer Experience, gaining exposure to strategic initiatives and building a strong foundation for career growth in product delivery and program management.
What you'll do
Strategy & Analytics responsibilities include:
Analyzing and translating complex performance trends to evaluate product processes, identify optimization and revenue opportunities, and recommend solutions that improve efficiency, performance, and customer experience.
Building end‑to‑end business cases for products or initiatives, leveraging financial modeling, forecasting, and member experience analysis to develop clear, compelling recommendations and drive stakeholder buy‑in.
Designing and interpreting A/B tests to guide data‑driven product and strategy decisions.
Supporting executive‑level reporting and communication to ensure visibility into progress and outcomes.
All you'll need for success
Minimum Qualifications - Education & Prior Job Experience
Bachelor’s Degree or equivalent training/experience
3 years related work experience
Preferred Qualifications - Education & Prior Job Experience
Master of Business Administration
Previous project management, product management, or quality assurance experience
Knowledge of AAdvantage loyalty products and propositions as well as consumer behavior
Skills, Licenses & Certifications
Strong analytical and problem‑solving skills with experience in data interpretation and reporting.
Familiarity with agile methodologies, backlog management, and product delivery processes.
Understanding of quality assurance practices and tools for testing and defect tracking.
Excellent communication and collaboration skills across technical and business teams.
Exceptional business acumen with a customer‑focused mindset.
Ability to manage multiple priorities in a fast‑paced, dynamic environment.
Strong focus on accuracy and thoroughness in analysis, documentation, and quality assurance activities.
What you'll get
Travel Perks: Access to 365 destinations on more than 6,800 daily flights across the global network.
Health Benefits: Day‑one health, dental, prescription, and vision benefits along with virtual doctor visits and flexible spending accounts.
Wellness Programs: Tools, resources, and support for physical and mental well‑being.
401(k) Program: Available upon hire with employer contributions after one year.
Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more.
Feel free to be yourself at American
Inclusion and diversity drive our workforce. American Airlines values the unique perspectives of each employee and offers Employee Business Resource Groups that connect staff to customers, suppliers, communities, and shareholders, fostering an inclusive work environment.
Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc. fully considers all qualified applicants including those with a criminal history.
#J-18808-Ljbffr