Central Service Dispatcher
Dr. Mylissa's Medical Boutique, Boston, MA, United States
Join Our Team!
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on‑the‑job training for all eligible employees.
Job Description Summary
Central Service Dispatcher
Are you seeking an entrepreneurial, empowering workplace that allows you to:
- Develop a career track
- Leverage your current skills while developing new skills
- Work with an incredible team of people
Sunbelt Rentals, the fastest growing rental business in North America, is seeking a Central Service Dispatcher. As a Central Service Dispatcher, you will ensure prompt receipt and delivery of equipment from/to customers and other Sunbelt stores in accordance with company and DOT standards.
DUTIES AND RESPONSIBILITIES
Assist Central Service Manager in the following:
Coordinating and ensuring the timely and accurate dispatch of Road Mechanics so they can efficiently service equipment
Creating and monitoring road mechanic's schedules
Creating and monitoring receipt and maintenance schedules for company equipment
Review daily and weekly driver logs in accordance with company and DOT standards
Perform daily truck inspections in accordance with company and DOT standards
Work closely with other store locations to assist them in meeting their customer's equipment needs
Handle customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt Rentals
Report problems to supervisor in a timely and accurate manner and follow up to ensure problem resolution
Provide adequate feedback to the Region or District PC's regarding the timely delivery and receipt of equipment
Follow Standard Operating Procedures
QUALIFICATIONS
High School Education
Working knowledge of the DOT Federal Motor Carrier Safety Regulations
Customer Service & Dispatch training a plus
At least two years prior knowledge of the applications of various construction/industrial equipment
Working knowledge of the delivery area
Able to effectively communicate
Lift, bend, stoop, squat, reach, crouch and kneel. Sit or stand for long periods of time
Base Pay Range: $64,750.00 - 89,030.70
This description is not an all‑inclusive description of all job duties. Job duties and responsibilities may be assigned which are not mentioned above at any time based on the demands of the company. Essential functions and overtime eligibility may vary based on the specific task assigned to the position.
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. Reasonable accommodations may be made to comply with applicable laws.
Sunbelt Rentals is an Equal Opportunity Employer – Minority/Female/Disabled/Veteran and any other protected class.
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short‑term and long‑term disability
Accident, Life and Travel insurance, as well as flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):
12–25 vacation days depending on years of service
5 sick days
6 holidays
2 half‑day holidays
2 floating holidays
1 inclusion day
1 volunteer day
Gear up for an exciting career!
Sunbelt Rentals supports service members. Veterans encouraged to apply.
#J-18808-Ljbffr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on‑the‑job training for all eligible employees.
Job Description Summary
Central Service Dispatcher
Are you seeking an entrepreneurial, empowering workplace that allows you to:
- Develop a career track
- Leverage your current skills while developing new skills
- Work with an incredible team of people
Sunbelt Rentals, the fastest growing rental business in North America, is seeking a Central Service Dispatcher. As a Central Service Dispatcher, you will ensure prompt receipt and delivery of equipment from/to customers and other Sunbelt stores in accordance with company and DOT standards.
DUTIES AND RESPONSIBILITIES
Assist Central Service Manager in the following:
Coordinating and ensuring the timely and accurate dispatch of Road Mechanics so they can efficiently service equipment
Creating and monitoring road mechanic's schedules
Creating and monitoring receipt and maintenance schedules for company equipment
Review daily and weekly driver logs in accordance with company and DOT standards
Perform daily truck inspections in accordance with company and DOT standards
Work closely with other store locations to assist them in meeting their customer's equipment needs
Handle customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt Rentals
Report problems to supervisor in a timely and accurate manner and follow up to ensure problem resolution
Provide adequate feedback to the Region or District PC's regarding the timely delivery and receipt of equipment
Follow Standard Operating Procedures
QUALIFICATIONS
High School Education
Working knowledge of the DOT Federal Motor Carrier Safety Regulations
Customer Service & Dispatch training a plus
At least two years prior knowledge of the applications of various construction/industrial equipment
Working knowledge of the delivery area
Able to effectively communicate
Lift, bend, stoop, squat, reach, crouch and kneel. Sit or stand for long periods of time
Base Pay Range: $64,750.00 - 89,030.70
This description is not an all‑inclusive description of all job duties. Job duties and responsibilities may be assigned which are not mentioned above at any time based on the demands of the company. Essential functions and overtime eligibility may vary based on the specific task assigned to the position.
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. Reasonable accommodations may be made to comply with applicable laws.
Sunbelt Rentals is an Equal Opportunity Employer – Minority/Female/Disabled/Veteran and any other protected class.
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short‑term and long‑term disability
Accident, Life and Travel insurance, as well as flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):
12–25 vacation days depending on years of service
5 sick days
6 holidays
2 half‑day holidays
2 floating holidays
1 inclusion day
1 volunteer day
Gear up for an exciting career!
Sunbelt Rentals supports service members. Veterans encouraged to apply.
#J-18808-Ljbffr