Geek Squad Advanced Repair Technician
Best Buy, San Jose, CA, United States
As a Geek Squad Advanced Repair Technician (Agent), you’ll work at our local Best Buy store to provide technology support and repair customers’ computers and other devices.
What You’ll Do
Perform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phone.
Establish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceeded.
Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs.
Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise.
Maintain knowledge, skillsets and certifications through training courses.
Basic Qualifications
6 months of experience diagnosing, troubleshooting or repairing technology products.
Experience actively using and learning about consumer electronics.
Ability to work a flexible schedule including holidays, nights and weekends.
Preferred Qualifications
Strong ability to prioritize and multi-task in a fast-paced environment.
What’s In It For You
Competitive pay.
Generous employee discount.
Financial savings and retirement resources.
Support for your physical and mental well-being.
Best Buy is an equal opportunity employer.
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What You’ll Do
Perform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phone.
Establish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceeded.
Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs.
Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise.
Maintain knowledge, skillsets and certifications through training courses.
Basic Qualifications
6 months of experience diagnosing, troubleshooting or repairing technology products.
Experience actively using and learning about consumer electronics.
Ability to work a flexible schedule including holidays, nights and weekends.
Preferred Qualifications
Strong ability to prioritize and multi-task in a fast-paced environment.
What’s In It For You
Competitive pay.
Generous employee discount.
Financial savings and retirement resources.
Support for your physical and mental well-being.
Best Buy is an equal opportunity employer.
#J-18808-Ljbffr