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SaaS System Administrator

Bright Intelli LLC, Apex, NC, United States


SAAS System Administrator - Legal and Compliance
100% remote

12-18 month contract to hire role - Client wants to hire full time after 12-18 months

Candidates must complete a 5‑question AI screener.

Platform Administration & Operations
Serve as primary system administrator for:

LogicGate (GRC / risk management)

Icertis Contract Lifecycle Management

DocuSign

Box.com

Responsibilities include:

Manage user provisioning, roles, permissions, and access controls in alignment with security and compliance standards.

Configure workflows, templates, metadata, dashboards, reporting, and automation.

Maintain system documentation, configuration standards, and operating procedures.

Monitor system health, performance, and usage metrics.

Coordinate vendor support tickets, upgrades, and release management.

Ensure business continuity, data retention, and audit readiness.

Implementation & Strategic Initiatives

Lead and support new platform implementations, modules, and enhancements.

Translate business requirements into scalable technical configurations and solutions.

Develop project plans, timelines, and resource coordination for system initiatives.

Drive configuration changes, integrations, and data migrations.

Evaluate new features and recommend adoption strategies.

Partner with Enterprise Architecture and Integration teams on API-based integrations.

Support roadmap planning and continuous improvement efforts.

Business Partnership & Stakeholder Engagement

Act as trusted advisor to Legal and Compliance leadership.

Facilitate requirements gathering sessions and solution workshops.

Provide end-user training, documentation, and adoption support.

Identify opportunities to improve workflow efficiency and automation.

Support change management and communication efforts for system updates.

Security & Access Management

Ensure appropriate access controls and least-privilege design.

Participate in periodic access reviews and certification processes.

Coordinate with Identity & Access Management (IAM) teams for SSO and provisioning automation.

Ensure systems meet enterprise cybersecurity and privacy standards.

Required Qualifications

5+ years of experience administering enterprise SaaS business applications.

Direct experience administering at least two of the following:

LogicGate or other GRC platform

Icertis Contract Lifecycle Management or enterprise CLM system

DocuSign

Box.com

Experience leading system implementations or major enhancements.

Strong understanding of:

Role-based security models

Workflow automation

SaaS integrations (APIs, middleware)

Data governance and compliance controls

Experience working with Legal, Compliance, or Risk organizations.

Bachelor’s degree in Information Systems, Computer Science, Business, or related field.

Strong documentation and communication skills.

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