Hybrid IT Service Desk Leader — Elevate End-User Experience

Sargent & Lundy is looking for an IT Service Desk Manager in Chicago who will oversee daily operations of the Service Desk team. The role requires 10+ years of IT support experience with at least 2 years in a supervisory position. Key responsibilities include providing technical support, managing a team, and ensuring high levels of customer satisfaction. This position offers a flexible hybrid work schedule, requiring 3 days a week in-office and 2 days remote. Proven leadership, excellent communication, and problem-solving skills are essential.
#J-18808-Ljbffr