TxDMV - Enforcement Motor Vehicle Investigator (Austin)
Centralized Accounting and Payroll/Personnel System, Austin, TX, United States
Job Description - TxDMV - Enforcement Motor Vehicle Investigator (Austin) (00057710)
Organization
TEXAS DEPARTMENT OF MOTOR VEHICLES
Primary Location
Texas-Austin
Work Locations
Camp Hubbard Bldg 1 4000 Jackson Ave Bldg 1 Austin 78731-6007
Job
Business and Financial Operations
Employee Status
Regular
Travel
Yes, 50% of the Time
State Job Code: 1354
Salary Admin Plan: B
Grade: 20
Salary (Pay Basis): 4,900.00 - 4,900.00 (Monthly)
Number of Openings: 1
Overtime Status
Non-exempt
Job Posting
Apr 23, 2026, 4:38:37 PM
Closing Date
May 8, 2026, 4:59:00 AM
Our mission at the Texas Department of Motor Vehicles (TxDMV) is to serve, protect and advance the citizens and industries in the state with quality motor vehicle related services. We are a dynamic state agency dedicated to customer service, consumer protection and the success of motor vehicle-related industries.
This position does not require a Texas Commission on Law Enforcement certificate nor is it a law enforcement position. Performs complex investigative work in support of the Texas Department of Motor Vehicles, Enforcement Division (ENF), Motor Vehicle Investigations. This position processes, investigates and resolves complaints and/or inquiries regarding business activities regulated by the Department. Work requires contact with high-level executives, attorneys, law enforcement, governmental officials and private entities. Work requires extensive travel. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.
Essential Duties
Reviews and evaluates consumer complaints to determine if a violation has occurred and makes recommendations concerning action to be taken.
Conducts field investigations and/or investigations of reported and suspected violations of statutes and rules; documents observations/findings.
Evaluates complaints filed to determine applicability of regulatory statutes.
Identifies, gathers and examines complex records necessary to complete investigations.
Develops lists, contacts and/or interviews potential witnesses.
Prepares and completes investigative reports. Conducts field inspections and completes inspection reports. Issuance of Notice of Violations (NOV) when necessary.
Coordinates with regulated businesses and consumers.
Answers inquiries and provides guidance to regulated businesses.
Conducts research of state and federal statutes, regulations and other issues affecting area of jurisdiction.
Makes recommendations concerning administrative penalties and assists in the settlement of violations.
Facilitates resolution of complaints through mediation efforts with all concerned parties.
Provides expert testimony in court cases.
Required to attend work regularly and adhere to approved work hours in accordance with department policies and procedures.
Will travel 50% of the time. May include overnight travel. Travels by plane and/or car.
May require working extended hours and some evenings and weekends, as needed.
Performs other job-related duties as assigned.
Knowledge, Skills & Abilities
Considerable knowledge of:
Investigative practices and procedures
Working knowledge of:
Arbitration, mediation and negotiation
Auditing and investigative methods, practices and procedures
Applicable laws, rules and regulations
Legal terminology
Public relations for maintaining effective working relationships with individuals and groups.
Analyzing and organizing technical data
Conducting interviews
The use of personal computers and applicable programs, applications and systems
Interpreting and applying laws, rules and regulations.
Qualifications
Education
Graduation from high school or equivalent.
College education or technical training in law enforcement, investigations or an investigations related field may be substituted for experience on a year per year basis.
Official sealed transcripts of all college hours/degrees listed on State of Texas application will be required on or before the first day of employment if selected for the position.
Experience
Four (4) years progressively responsible experience in criminal or regulatory enforcement investigative work.
Experience requirements may be satisfied by full-time experience or the prorated part‑time equivalent.
Additional Information
Benefits
Voluntary AD&D Insurance
Health & Dependent care flexible spending accounts
Registration, Certification and/or Licensure
A valid Class "C" driver's license is required. If not currently a Texas resident, must obtain a Texas Driver's License within ninety (90) days after entering Texas as a new resident. A satisfactory driving record is required for operating state or personal vehicles to conduct department business.
Job Offer and Continuation of Employment is Contingent Upon
Proof of education and experience listed on the application.
Eligibility to work in the United States.
Satisfactory results from a pre-employment criminal history background check and driver’s record check.
Compliance with Selective Service registration for males ages 18-25.
If selected for the position the following must be provided for proof of military employment preference: Surviving Spouse or Orphan must provide DD 1300 or DD 214.
Equal Opportunity/Affirmative Action Employer
The Texas Department of Motor Vehicles is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, pregnancy, disability, military status, age, or any other characteristic protected by federal or state law. The TxDMV provides accommodations for persons with disabilities in accordance with the Americans with Disabilities Act.
Contact the Human Resources office for assistance on 512-465-4043.
#J-18808-Ljbffr
Organization
TEXAS DEPARTMENT OF MOTOR VEHICLES
Primary Location
Texas-Austin
Work Locations
Camp Hubbard Bldg 1 4000 Jackson Ave Bldg 1 Austin 78731-6007
Job
Business and Financial Operations
Employee Status
Regular
Travel
Yes, 50% of the Time
State Job Code: 1354
Salary Admin Plan: B
Grade: 20
Salary (Pay Basis): 4,900.00 - 4,900.00 (Monthly)
Number of Openings: 1
Overtime Status
Non-exempt
Job Posting
Apr 23, 2026, 4:38:37 PM
Closing Date
May 8, 2026, 4:59:00 AM
Our mission at the Texas Department of Motor Vehicles (TxDMV) is to serve, protect and advance the citizens and industries in the state with quality motor vehicle related services. We are a dynamic state agency dedicated to customer service, consumer protection and the success of motor vehicle-related industries.
This position does not require a Texas Commission on Law Enforcement certificate nor is it a law enforcement position. Performs complex investigative work in support of the Texas Department of Motor Vehicles, Enforcement Division (ENF), Motor Vehicle Investigations. This position processes, investigates and resolves complaints and/or inquiries regarding business activities regulated by the Department. Work requires contact with high-level executives, attorneys, law enforcement, governmental officials and private entities. Work requires extensive travel. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.
Essential Duties
Reviews and evaluates consumer complaints to determine if a violation has occurred and makes recommendations concerning action to be taken.
Conducts field investigations and/or investigations of reported and suspected violations of statutes and rules; documents observations/findings.
Evaluates complaints filed to determine applicability of regulatory statutes.
Identifies, gathers and examines complex records necessary to complete investigations.
Develops lists, contacts and/or interviews potential witnesses.
Prepares and completes investigative reports. Conducts field inspections and completes inspection reports. Issuance of Notice of Violations (NOV) when necessary.
Coordinates with regulated businesses and consumers.
Answers inquiries and provides guidance to regulated businesses.
Conducts research of state and federal statutes, regulations and other issues affecting area of jurisdiction.
Makes recommendations concerning administrative penalties and assists in the settlement of violations.
Facilitates resolution of complaints through mediation efforts with all concerned parties.
Provides expert testimony in court cases.
Required to attend work regularly and adhere to approved work hours in accordance with department policies and procedures.
Will travel 50% of the time. May include overnight travel. Travels by plane and/or car.
May require working extended hours and some evenings and weekends, as needed.
Performs other job-related duties as assigned.
Knowledge, Skills & Abilities
Considerable knowledge of:
Investigative practices and procedures
Working knowledge of:
Arbitration, mediation and negotiation
Auditing and investigative methods, practices and procedures
Applicable laws, rules and regulations
Legal terminology
Public relations for maintaining effective working relationships with individuals and groups.
Analyzing and organizing technical data
Conducting interviews
The use of personal computers and applicable programs, applications and systems
Interpreting and applying laws, rules and regulations.
Qualifications
Education
Graduation from high school or equivalent.
College education or technical training in law enforcement, investigations or an investigations related field may be substituted for experience on a year per year basis.
Official sealed transcripts of all college hours/degrees listed on State of Texas application will be required on or before the first day of employment if selected for the position.
Experience
Four (4) years progressively responsible experience in criminal or regulatory enforcement investigative work.
Experience requirements may be satisfied by full-time experience or the prorated part‑time equivalent.
Additional Information
Benefits
Voluntary AD&D Insurance
Health & Dependent care flexible spending accounts
Registration, Certification and/or Licensure
A valid Class "C" driver's license is required. If not currently a Texas resident, must obtain a Texas Driver's License within ninety (90) days after entering Texas as a new resident. A satisfactory driving record is required for operating state or personal vehicles to conduct department business.
Job Offer and Continuation of Employment is Contingent Upon
Proof of education and experience listed on the application.
Eligibility to work in the United States.
Satisfactory results from a pre-employment criminal history background check and driver’s record check.
Compliance with Selective Service registration for males ages 18-25.
If selected for the position the following must be provided for proof of military employment preference: Surviving Spouse or Orphan must provide DD 1300 or DD 214.
Equal Opportunity/Affirmative Action Employer
The Texas Department of Motor Vehicles is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, pregnancy, disability, military status, age, or any other characteristic protected by federal or state law. The TxDMV provides accommodations for persons with disabilities in accordance with the Americans with Disabilities Act.
Contact the Human Resources office for assistance on 512-465-4043.
#J-18808-Ljbffr