Medical Office Assistant Administrative
UNC REX Healthcare, Hope Mills, NC, United States
Description
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well‑being of the unique communities we serve.
Summary
Performs patient check‑in and check‑out procedures, processes financial information, and provides patient billing information. Demonstrates effective customer service and computer skills.
Responsibilities
Maintains compliance with organizational policies and procedures.
Maintains compliance with revenue cycle and financial audit guidelines.
Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required.
Accurately performs patient check‑in and check‑out procedures. Processes privileged patient health information (obtains current insurance verification and authorization, codes visits using accurate ICD and CPT codes), balances daily receipts, and responds to billing questions. Schedules patient appointments entering all required demographic and clinical information into the system and coordinating with other parties.
Orders and maintains clinical supplies, office supplies, and equipment.
Maintains compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures. Participates in unit performance improvement activities.
Demonstrates good customer service skills when interacting with patients, families, and visitors. Exhibits effective communication skills and teamwork.
Other Information
Education and Qualifications
Education Requirements: High school diploma or GED required.
Licensure/Certification Requirements: No licensure or certification required.
Professional Experience Requirements: Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.
Knowledge/Skills/Abilities: Language skills; Mathematical skills; Computer skills; Reasoning ability; Ability to deal with problems involving a few concrete variables in standardized situations.
Job Details
Legal Employer: NCHEALTH
Entity: UNC Health Medical Group
Organization Unit: UNC Health Family Medicine at Grays Creek
Work Type: Full Time
Standard Hours Per Week: 36.00
Salary Range: $15.55 – $22.17 per hour (Hiring Range)
Pay offers are determined by experience and internal equity.
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: US:NC:Hope Mills
Exempt From Overtime: No
Equal Opportunity Statement
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
Accommodation Statement
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please e‑mail applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
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Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well‑being of the unique communities we serve.
Summary
Performs patient check‑in and check‑out procedures, processes financial information, and provides patient billing information. Demonstrates effective customer service and computer skills.
Responsibilities
Maintains compliance with organizational policies and procedures.
Maintains compliance with revenue cycle and financial audit guidelines.
Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required.
Accurately performs patient check‑in and check‑out procedures. Processes privileged patient health information (obtains current insurance verification and authorization, codes visits using accurate ICD and CPT codes), balances daily receipts, and responds to billing questions. Schedules patient appointments entering all required demographic and clinical information into the system and coordinating with other parties.
Orders and maintains clinical supplies, office supplies, and equipment.
Maintains compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures. Participates in unit performance improvement activities.
Demonstrates good customer service skills when interacting with patients, families, and visitors. Exhibits effective communication skills and teamwork.
Other Information
Education and Qualifications
Education Requirements: High school diploma or GED required.
Licensure/Certification Requirements: No licensure or certification required.
Professional Experience Requirements: Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.
Knowledge/Skills/Abilities: Language skills; Mathematical skills; Computer skills; Reasoning ability; Ability to deal with problems involving a few concrete variables in standardized situations.
Job Details
Legal Employer: NCHEALTH
Entity: UNC Health Medical Group
Organization Unit: UNC Health Family Medicine at Grays Creek
Work Type: Full Time
Standard Hours Per Week: 36.00
Salary Range: $15.55 – $22.17 per hour (Hiring Range)
Pay offers are determined by experience and internal equity.
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: US:NC:Hope Mills
Exempt From Overtime: No
Equal Opportunity Statement
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
Accommodation Statement
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please e‑mail applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
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